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April 2024 by Kyung Kim
Earn money
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April 2024 by Tristan Schwiethale
Many of the tellers are very friendly!
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February 2024 by James Min
Tom Zhi the Chase private client advisor is very professional and knowledgeable. Kevin and Sorim are also very helpful and kind. Overall, solid Chase branch.
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December 2023 by Ruslan Burduzha
Jingwei helped take care of all of our business banking needs. He was respectful, efficient and professional. Highly recommend this bank.
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November 2023 by Octavio Milano
I’ve been to multiple Chase branches and the bankers here are by far the most helpful. Tricia recently helped me with an issue that occurred with a wire transfer and she went to war on my behalf making multiple phone calls until the issue got resolved. Bankers like her are superstars! Worth their weight in gold.
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September 2023 by chung-pin Wang
Thank you Winnie To for your professional, kind and patient financial guidance.
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August 2023 by J C
I find it confusing that I need to make an appointment, because they are unable to serve me even when I arrive on time after making an appointment. Despite that, Tom was always attentive and helpful with my requests. My only wish is that they could better estimate appointment durations and manage appointments more efficiently.
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July 2023 by Denis G.
The bottom and not the bank. First they ask for some documents, then others.
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July 2023 by Ange S
Bre was so hopeful and kind.
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July 2023 by Paul McLachlan
Above and beyond helpful
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July 2023 by Ekaterina Maklakova
Many thanks to Jingwei He for helping me open an account and great communication.
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April 2023 by Nathan Manivannan
When I checked in to the bank today , there were four staffs chatting in the bank managers room and the total bank was empty .. nobody helped me and have to wait for one teller who was helping the drive thru .. after a long wait , I was told that we don’t offer the services in this bank.. I was sceptical if this is a bank or some coffee shop with paid employees to chat .. they should close it if they are of no use .. just atm is good enough
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December 2022 by B.J. M.
Let me tell you of incompetence. My wife & I have had a Chase savings & checking account for over a decade. I went into the branch in Issaquah to get a simple [not medalion] document notarized this morning. All I needed was a person licensed by the state [as a notary] to sign an area on the document that he/she has seen qualifying documents showing that I am me! Now, I had my U.S. passport, WA driver's license plus several other government IDs. "Well, we don't have any notary on staff!" He told me to go to another branch, also on Issaquah. Okay, so I drudge over to Chase #2 , 'sorry our notary is not here this week!' Sooo, I head over another Chase miles away (which I had called prior to heading over there and was told 'YES, we have one.') So I head over, walk in, was swarmed by employees eager to help. Great, so I tell the gentleman what I needed. Simple. He takes the one page document to 'the back room', comes out a few minutes later. "Sorry we cannot notarized this document!" I said very quietly, 'do you understand what a notary does? All it is is verifying I am me by looking at these governments [picture] IDs and certify it is 'I' who is signing this personally in front of you. Simple, right? No dice! Next time out we'll close acc't!
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October 2022 by Ally U.
i have never been to a bank that makes you feel so uncomfortable where i would ask questions and the person that I got would not even answer them and then not to be able to open it because there computer to work so the guy made a decision to tell me sorry we can't do anything about it I can't open a account for you.
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July 2022 by Angelique Johnson
Not helpful and a huge waste of my time because they don't know policies and procedures. Lazy and unhelpful Find another location to go to, worth the time in the long run
