-
June 2022
THIS LOCATION DOES NOT EXIST. Went in and the pep boys employees told me the pick up counter was gone, despite the hertz website letting me book here. Now I’ve arrived and scrambling to drive 40 mins to another hertz, to maybe get a car I booked months ago.
-
April 2022
Had the hardest time getting a car and was confirmed on a Tuesday and then stranded out of town b/c they canceled the morning I was picking up. Had to go through my insurance to make them give me a car the day I was promised. Worst experience out of town yet
-
November 2021
I live this location. It’s the customer service. I’ve rented from this location for a few years and refuse to go anywhere’s else even if the prices are lower, it’s because you can’t pay for the hospitality that comes with this location. This is by far the best car rental location in Woodbridge VA.
