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March 2024 by Paris
Impossible to book stretching sessions. Checked the website everyday, a few times a day for weeks, and even called. The schedule only goes out 6 weeks and there are never any open slots.
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November 2023 by Fe
Shoulder had been hurting for over a month. Felt much better after seeing the masseuse.
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October 2023 by Kelsey Wilson
My wife & I were in desperate need of massages. Scheduled a couples massage a week ago & this morning I got a call at 8:00 saying they needed to cancel. This is the second time this has happened to us with massage envy. Very unprofessional
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August 2023 by NF
Massage with Ciara was amazing. My back feels great. 1st time at this location and it was a nice experience all in all.
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June 2023 by Sarah Wolfe
I came here for a facial and Lori was incredible. She examined my skin first to see what I would benefit from. She told me what she was doing and my skin was absolutely glowing when I left. She gave me a sample of a serum to try before buying it which I really appreciated. Can’t wait to be back for another facial. Thanks Lori!Also, Jack is amazing at massages. Really knows his stuff and gets in there to the parts that are super tight. Love this location!
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June 2023 by Belinda Tucker
Buyer beware. Do not sign up for the Massage Envy membership. If you ever want to cancel your membership be prepared for an ordeal. Massage Envy locations are separately owned franchises. So you’re at the mercy of getting the “right” person on the phone to help you. Also good luck getting your money back once it goes into the membership account. The staff at the Winchester location was particularly unhelpful. I had to email corporate in the end to finally cancel my membership.
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May 2023 by Jennifer Hundley
Made an appointment here while out of town and I couldn’t have been more pleased with the relaxing environment, friendly staff and cleanliness. I didn’t require it or ask but my therapist wore a mask and washed his hands several times; it really put me at ease.Kerry (M) was an excellent therapist who really worked out my kinks. That hour FLEW by way too quickly. Francis at the front desk made me feel welcome and relaxed so I could begin my service feeling calm.Will def make a plan to visit here for at least a 90-minute session next time I’m in town.
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March 2023 by Angela Brewer
Wow, what a nice place! From the minute I sat in the waiting room the experience began. It was dimly lit, comfortable and had quiet relaxing spa music playing. Staff was friendly and attentive and my massage therapist, Robin, was excellent! She was very professional, friendly and applied the right amount of pressure for a wonderful massage. I've already schedule another appointment in two weeks.
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March 2023 by Jessica Hudson
This placed sucked. I had confirmed an appointment and showed up and they told me there was no record of the appointment being booked although I had picture proof and the said they couldn’t help me. I was basically in tears as I mentioned I was from out of town and I’d hurt my back and I got the last appointment…I don’t get out often and my kids are with my parents so this is like the only time I could do it and they were rude, totally unprofessional, and un sympathetic. I’m so frustrated and couldn’t recommend y’all to anyone after this horrendous experience.
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February 2023 by Elisabeth Watts
I’ve had a lot of massages at a lot of different places and Zoe at Massage Envy is one of the best I’ve ever had! She did deep pressure exactly like I asked and hit all of my super tight places I asked her to. The location was clean, relaxing, and inviting. I highly recommend going to see Zoe at Massage Envy!
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February 2023 by bj hessler
Jack in Winchester might be young, but he knows his stuff! Great Deep Tissue therapist who really can fix what ails me!
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January 2023 by Jess Ashwood
I’ve gotten massages from John and Kerry and both did amazing!
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December 2022 by Kim James
I’ve visited the Winchester Massage Envy numerous times now. Always a very relaxing experience. I enjoy a cup of hot tea in the quiet room before my massage to start things off. Stacy is wonderful and I’ve seen her multiple times. I’ve also seen Leah who did a great job. I always leave relaxed and feeling great!
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December 2022 by Sally Kilpatrick
The place was very clean, the staff very friendly, my massage therapist Robin was very capable and talked as much or as little as I wanted. I was early so was shown to a very tasteful and comfortable waiting area after a thorough check-in; and I was offered water when the massage was completed. There was no pressure to join their program, but I did join while paying and booking my next appointment as I have back issues that greatly benefit from massage. I highly recommend this place.
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October 2022 by Sarah Vernier
I have been to this ME location a few times, and I've had a few different massage therapists over the years, but none were that impressive. But I have to say that this visit was the best. Ciara is an AMAZING massage therapist. I booked last night for a massage first thing Sunday, and she was very kind, courteous, and professional. The massage was amazing. I cannot recommend her enough. It was exactly what I needed for my back pain. Thank you so much, Ciara!