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November 2024 by Donald Wogaman
Awesome
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October 2024 by Erik Schweiss
Great people great service
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October 2024 by Mel Dixon
Service people charged us for standard bike maintenance but clearly didn't actually do what was included. Inner tubes were extra, for example, but our bike tires were flat again on the next ride. Also everyone there acted like they'd rather you not be there. The Fairfax location is worth the extra distance, going way above and beyond, & we won't return to this one.
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October 2024 by Mark J Lombard
Great shop. Staff is very friendly and helpful. They shared a lot of bicycle and part knowledge with me when I was building up my mountain bike.
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October 2024 by measigma
Good service. Good communication. I am looking forward to using Trek as my shop for my bike.
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October 2024 by Ron Haskell
Excellent customer service and had exactly what I was looking for.
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October 2024 by Michael Carr
Walked in at 1:40 on a Wednesday, 9/11/24. The only front of store guy was working with a customer. I browsed for about 6 min before leaving. No welcome, hey, be right with you or any acknowledgment. I was mainly interested in a GPS and helmet and just browsing for a new road bike. Maybe (maybe) I’ll go back and give it another shot.
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September 2024 by Manuel Gonzalez
The technician who saw our bike was very knowledgeable but more importantly, he made us feel very comfortable with his honesty about what services we may need in the future.
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September 2024 by Dave
Great service and friendly staff.
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September 2024 by Diego Rodriguez
I bought two bicycles at the store, and the service and attention were excellent in both transactions. After the purchase, when I had to return for adjustments, the person who helped me was always very professional and clearly knew how to solve any problem or question. I would buy from this store again and recommend it without hesitation.
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August 2024 by Jon Balatbat
Excellent Service!
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August 2024 by David Richard
Excellent customer service
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August 2024 by Michael Kramer
Excellent customer service from Jay!
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August 2024 by Elijah Canty
Very kind people. They help you find what you need right away. Highly recommend this place.
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August 2024 by kevin
does this chain look lubed to you? over 100 dollars later absolutely horrendous service. Will never be back. will be talking to corporate.