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January 2024 by rare rubies
Been getting the run around with Metro. Came to this one and Chris was amazing/top tier was in and out in less than 20 minutes.Thank you again Chris!!!
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March 2023 by Pamela Jolly
The young man name Jarod is very ignorant he is rude he drives a Camaro didn’t talk to my mom politely kept getting agitated then when a young lady walk in he’s grinning ear to ear asking for her number very bad customer service
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February 2023 by Felicia “FeeFee” Artis
Had poor customer service in the beginning! Phone needed repairs and I was told it was sent out but yet it was still in the store! Was without a phone For a month had to purchase another phone!
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August 2022 by Betty Rogers
The mgr Jerry had a nice personality that’s why I gave it 2 stars. However he did not have either the training or knowledge of the company’s benefits. He “gave” me a charging brick because I ported so many lines but when I got home and looked at my mile long receipt, I was charged almost $64 for this “free” item. I tried to go back the next morning to return it but the store did not open at the scheduled time and I was leaving to go out of town for a week. I will try again to return for a refund when I get home and will update the review
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July 2022 by Alicia Register (alicia register)
The new manger Jered is awesome ! He help me pay my phone bill quickly and also set up a new line . It takes time to set up a new phone but Jered was very professional and patient throughout the whole process!! I will definitely be back to this location!
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April 2022 by QueenEarth Divine
Came in today and the nice lady and guy that are normally there were smiling and great customer service were not there. I've been dealing with them since moving here. Today was chaotic. They've switched to paperless, without telling customers. May be convenient for some however when you're running a business, every record counts. Then Tareq throws his degrees in my face as if he assumes I'm ignorant. Thee nerve. I will take my business elsewhere may even cancel all 5 of my lines??♀️
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June 2021 by Larry Miller
the lady I spoke to a couple days ago made me feel like my existence was an inconvenience to her. when I asked to speak to a manager she claimed she was the manager. this place is the most unprofessional place I have been to in awhile. I would leave zero stars if I could.
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June 2021 by William Cairns
the lady I spoke to a couple days ago made me feel like my existence was an inconvenience to her. when I asked to speak to a manager she claimed she was the manager. this place is the most unprofessional place I have been to in awhile. I would leave zero stars if I could.
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June 2021 by Spider Tiger
had an awful experience with the store manager . she was as rude and obnoxious as they come. this experience prompted me to switch phone services
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May 2021 by Blue Honey
Me and my family were looking for new phone service and we're frustrated with all of the different places we inquired by the time we got to this store I will admit we had attitudes but the manager in the store turned our situation and our day upside down she was patient I enjoyed the fact that I was able to play with the phones to see what I like and I could tell that this store has a real good team the store must have had intense training because the knowledge plus personality made us feel right at home if you're looking for good service shop here
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May 2021 by Foxy Momma
The guy and the girl who works here made my day. I wasn't even going to buy a phone but left out with a phone and a tablet.
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May 2021 by Queen Leo
I love the energy at this location! And my new phone is amazing
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February 2021 by Michael Allen
Terrible customer service i wouldn’t Recommend this location to anybody they smile in your face and then tell you a bunch of lies seems like someone always has an attitude every time i enter the store honestly wouldn’t give them any stars if i could but i wouldn’t Recommend this location to anybody will never return to this location
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February 2021 by Aileen Evans
Great service always
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January 2021 by David Leary
They have great staff. The phone service support is outstanding. Because of the manager, you couldn't pay me enough to switch service.
