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October 2023 by Gregory Hall
Management is garbage and this place scams you changing prices. There will be a lawsuit against this location and management.
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April 2023 by Tracy Pudder
Great, friendly service
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January 2022 by Angela Knight mizell
Literally stood outside for 5 minutes, nobody at front counter husband had to walk in yell yo for a shortie with dreads to resurface, smh.
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September 2021 by Penny Hatfield
Young man was very helpful!!!
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May 2021 by LaTroy Franklin (Troy B oy)
BAD Customer service. The light skinned guy with the thick Beard tells people hes the ower of the store and got the employees thinking hes the owner of store. He is ONLY A MANAGER. I Purchase a phone of one kind and if you dont pay attention EMPLOYEES will switch the phone on you..and told me that he couldnt transfer my my old number over to the new phone..Otherwords he does not keep customers happy unless he pick and choose..this is the store on Constance Rd in Suffolk..If you want good customers service go to the one on Main St in suffolk..
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February 2021 by Tonya Baker-Smith
First let me start by saying I’ve been to metro’s where the customer service is bad and this store HAS THE BEST CUSTOMER SERVICE I EXPERIENCED IN A VERY LONG TIME Both gentleman Chris and Jay were very patient and friendly i was purchasing a new phone and they help me set everything up they even gave me a discount on a case and i am very pleased this by far is the best store in the Hampton roads area i believe these 2 gentlemen deserve a raise they were so helpful and patient they even greeted me when i first walked in and even held the door for me as i left I’m so thankful for them too
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February 2021 by Richard Milly
Went in today to Port over from Verizon Jay And Chris made the experience wonderful and simple was able to transfer my contacts and photos they even gave me a discount on my case and tempered glass I would totally recommend this location very kind and they greet you asoon as you walk through the door very professional
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February 2021 by Michael Allen
Just went into this location to purchase a case and the guy behind the counter offered me things i had knowledge about was able to help me lower my bill and add some cool features to my phone will be visiting this store more frequently thank you Jay
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February 2021 by Cassaundra Lewis
Awesome customer service. Explained everything in detail. Made my experience very pleasurable!! Love shopping at this store!!!
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February 2021 by Sarah Charles
GREAT CUSTOMER SERVICE THE GUY WITH THE BEARD WAS VERY KNOWLEDGEABLE AND VERY FRIENDLY I WOULD TOTALLY RETURN TO THIS LOCATION GREAT STAFF AND FRIENDLY SERVICE
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January 2021 by OG Capital
Honestly this was one of the worst customer service experiences I have had in awhile. The kid with the beard working at the counter was as unpleasant as they come. I got the vibe that this kid was going to scam me from the moment he opened his mouth. Every time I asked a question he seemed extremely annoyed. Would not recommend this location.
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October 2020 by L. Franklin
BAD Customer service. The light skinned guy with the thick Beard tells people hes the ower of the store and got the employees thinking hes the owner of store. He is ONLY A MANAGER. I Purchase a phone of one kind and if you dont pay attention EMPLOYEES will switch the phone on you..and told me that he couldnt transfer my my old number over to the new phone..Otherwords he does not keep customers happy unless he pick and choose..this is the store on Constance Rd in Suffolk..If you want good customers service go to the one on Main St in suffolk..
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July 2019 by Kristi Lowery
Awesome service ..
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April 2019 by Evans Wiggins
Excellent customer service, the girls are very patient and nice. They really take care of their customers.
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May 2018 by Jihad Colmes
This is the only Metro pcs store that I go to. Excellence customer service and great prices!
