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January 2024 by Adriana Bradshaw
the most dirtiest store I’ve ever seen they have roaches and the employees don’t know how to do there job
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October 2023 by Stephanie Arnicar
LOVE THE SUFFOLK VIRGINIA LOCATION
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September 2023 by Araceli
Arlene & Mechone helped me tremendously. Great customer service they helped me and my son walk out with the phone that was just right for him and me. Very helpful in every aspect
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July 2023 by jason londoño
I've been waiting 20 minutes for the store to open. There are Sunday open at 12 pm. The employee has already arrived but has not opened. that non-compliance with the schedules, but at the time of sawing if they are fulfilled.
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July 2023 by Lonna Nelson
Awesome people helping!! Arlene and Mechone were great at helping get a phone for myself and my husband and getting everything set!! Thank you both!!
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February 2023 by PISCES. T.A HARRIS
I find that Cricket is a can-do company with their customers and their problems. They look for Solutions to resolve their customers problems.They not playing. So I definitely recommend it.
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July 2022 by Juanita Goddard
They need to stop putting customers personal information on their cell phones and texting it to people, I threatened to sue if it happens again.
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April 2022 by Stina Tayloe
Amazing customer service. Had trouble transferring over service from another carrier, due to the other carrier, and they went above and beyond to help make the process as easy as possible.
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November 2021 by Sharika Jones
I want to say Miss Regina and Miss Jessica display great customer service from the moment my husband and I walked through the door on 10-14-21 they was very helpful and answered many question we had to the best they knew how, giving us great advice on the many deals that is carried on with Cricket, making sure we left satisfied and I truly appreciate that much as possible!!! I too am a Retail Associate and I try to make my customers comfortable much as possible and that's what these young ladies did!!! I reccomend anyone to ask for these two ladies and if I ever have any concern about my service I will definitely make my way back to this location if these two ladies will be there. Thank you again for such great personalities!!!
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October 2021 by Dana Quinn
Jessica was a wonderful young lady, lots of patience and very helpful. People should always be like her, great person. An Angel.
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July 2021 by el granny
My Mom deals with cricket..and she wanted a new phone, so I decided to go in the store on main street..when I entered the store the two young women were very pleasant and helpful...Dont ask for there names one was hard to call and the other one..I think it was V..victoria lol her.middle name..and I must say thanks to Buck..all three were helpful and knew what they were doing...would recommend them to help anyone and I would recommend that store...thanks Guys u were the best.
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March 2021 by Rhonda Holmes
Tiffany is a great person ,very professional and patient. I saw her with existing customers helping them learn there phones. Extra great customer service. Check out the unlimited plan or free phones for new customers,,,,, Let her know Rhonda sent you?
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November 2020 by Starlette Holland
Dayna at the Suffolk location ( Main Street) assisted me in a professional and most importantly in a timely manner! She not only offered me the option to add an SD card( I needed help with storage on my phone) but she also reminded me of an opportunity to get a new cover at a great price!Thank U
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February 2020 by Shadette Chesson
I walk in the store and Dayana was so nice she help me so much with my phone good Customer service
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February 2020 by Anafe Rivera
Dayana was a great sales rep. Informed me I wouldn't take longer than 25 minutes to upgrade my phone and she definitley followed through. Gave wonderful service considering she was working by herself and had 2 other clients walk in right after me. Dayana kept me under my budget and you can tell she wanted to give excellent service to every single person she worked with.
