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November 2023 by Lien Templin Bell
Absolutely the best! Mark kept me updated throughout the repair process every step of the way. From reception to repair, I will always recommend and return to them. My mom's vehicle actually is going to them soon.Service: Body & Trim
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November 2023 by LoLo Hanna
Caliber kept me updated at least twice a week. They did an awesome job. I highly recommend them. Jennifer went above and beyond to keep me calm. Thank you, Jennifer and Caliber StaffService: Body & Trim
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November 2023 by Lynne Smith
I am very satisfied with the work done by Caliber Collision. The repairs were done beautifully and the service manager, Jessica, kept me informed of the status along the way. I would highly recommend them to anyone needing repairs!!Services: Painting
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November 2023 by Korena Pfautz
I love all the staff at caliber collision, especially Jessica. Jessica explained thoroughly what repairs I needed and answered all of my questions. I would recommend caliber!
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September 2023 by Bobbie Moser
Caliber Collision did a great job repairing my car & keeping me informed on the progress of the repair. I would definitely recommend Caliber Collision!Services: Painting
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August 2023 by Affordable Trade Solutions LLC
Long wait time.Have to take back to shopDidn’t do a good job on painting- overspray on the trim.Hit plastic piece on window with the sander you can see scratches on it, they didn’t bother fixing that. ( wasn’t like that when I dropped car off)Not a good quality job at all.Office staff was nice.Waiting for another appointment to take car back to get issues fixed.
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July 2023 by MARCY ALVARADO
Brought my car in this facility due to an accident. Customer service and the body work completed were excellent.However, when I received my car back I noticed my car was going to the right when I was driving and there were noises coming from underneath (they or they’re subcontractors) completed a wheel alignment.I’m not sure why they didn’t confirm that before giving me my vehicle back everything was ok. Had to take the vehicle back and wait a whole day and still isn’t fixed.UPDATE ( 7/10/2023): 2 weeks go, when the business responded back to my review, I sent an email with the information mentioned on the response, as of yet, I have not received a response back.I will not be using this company- they did a great job in the body work but everything else was HORRIBLE!!Services: Painting
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June 2023 by Sarah McCall
Customer service was great, highly recommend caliber collision to anyone needing work done. Mark and the ladies at the front desk are amazing and the repairs on my car were finished almost a month earlier than what we expected. I was kept informed multiple times a week on where my car was in the process. 10/10 great shop
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June 2023 by Melisa Jones
Thank you to everyone at Caliber in Suffolk! Alyssa was quick, efficient, and knowledgeable when helping me get checked in/checked out and with paperwork. Jessica made sure to thoroughly go through the repairs needed and answered any questions I had. My van looks great and I will return should I need any other repairs. I will also recommend this location!Service: Body & Trim
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June 2023 by Jerome Castille
I was impressed with the professionalism. Alex and his team were consistent with their updates. I never felt like I was being told one thing and then something different was being done. I received weekly updates via text as promised. There was honesty, patience kindness and respect shown from everyone I encountered. I went in with a lot doubts and concerns but they put my mind at ease on day one. If you ever need major work done to your vehicle please do yourself a favor and go to Caliber Collision.Services: Painting
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May 2023 by Mae M.
Caliber Collision was great to work with during a high stress time. Mark was very clear in communicating timeline expectations and what my car needed to have done. As someone who has had negative experiences with garages in the past, I felt reassured that Caliber and Mark had my best interests in mind.Services: Tires
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May 2023 by William Durden Sr.
I would have gave it a five Star if the letters SEL wasn't missing and the tailgate still out of line but all in all it was a good job paint was excellent match perfect looks all original and having to carry it back the second time to get things worked outServices: Painting
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April 2023 by L. Fry
The entire staff at Caliber Collision were professional and extremely helpful. The texts from Mark helped me know when to expect to pick up my car and if there were any delays. I never felt left out of the loop or in the dark about what they were doing. My Honda looked great when I got it back- probably cleaner than when I dropped it off! Ha! I will be recommending them to everyone.Services: Painting
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April 2023 by Melissa Howell
Went in for some body work. Holly Davis made sure we were taken care of. She was very professional and kept us up to date through the whole process.
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April 2023 by Matthew Howell
We are very please with the service we received. Holly went above and beyond for us. If you’re in need of body work, go see Holly, she will take care of you.