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March 2024 by Herndon Social Dancers
Sally's Beauty Salon Sterling, VA has a big heart and lots of expertise! Outstanding Manager - Tracy - consulted with me in the store and guided me to just the right colors and clarifiers to help me with hair color issue. Even helped with products and large curlers for thin hair to look fuller. Tracy is the best and this is an outstanding shop! Thank you for your outstanding guidance!
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September 2023 by Fatima Issa
Thanking Ramona who is such a delightful employee at this location. She's professional and truly a people's person making my shopping extra great one.
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August 2023 by CL M
Avoid their advice. I don’t think anyone here knows anything about hair products
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July 2023 by Claudia Lily Mathus
Avoid their advice. I don’t think anyone here knows anything about hair products
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June 2023 by Jessica L.
Worst Sally's Beauty Supply ! My classmate & I walked to the store from Five Below & Michael's along with our purchased shopping bags. Right when we walked into Sally's, the manager & associate straight up ask us " what do we need " instead of a friendly greet. It's because we had a purchased shopping bag & they Thought that we were going to " STEAL/shoplifting ! " I wonder if this location is that bad ? Or maybe we were Ethnic ? The whole entire time The manager & associate was standing by the exit door ! I mean it was so obvious of how they treated us. Be aware, at this particular location, known for judgmental, the manager and associate to be following around & standing by the exit, especially if you a person of color and coming in from a nearby store, along with a purchased shopping bag.
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May 2023 by Nevine Kamel
I went to Sally’s for some hair color and deep conditioner I found a lot of good deal but 2 get one free and new stuff, the people are very nice and welcoming always ask y oh if yo-yo need anything and try to help with what you need and give you good advice
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April 2023 by tuna
Short blonde older lady with glasses? Rude as hell and extremely unwelcoming. Would’ve been 1 star but the younger cashier was a lot more respectful. Will be avoiding future short blonde ladies.
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January 2023 by Emilie
First off I'm not one to complain or leave bad reviews because I've worked in customer service for many years but once I returned my items with a mature short curly blonde hair female,because id decided not to use the products,then proceeded to look at cosmetics and over heard her complaining having to return my products. I will not be returning to this location again.
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October 2022 by Randy B.
The leadership and associate staff was outstanding helping he with my purchase. Keep up the good work.
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October 2022 by Stephanie L.
Lady on the phone had a bad attitude for absolutely no reason. I just asked a simple question and she answered back to me as if I'm a complete moron. Have some respect, if you hate your job that much then leave. I already do not recommend going here. looks like they management can't control their employees.
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October 2022 by Belén Carrión
I met Tracy like a month ago and I feel like I know her for years.Excellent customer service Tracy. Thanks
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September 2022 by Nadine Sadiq-Ali
I haven’t been to Sally Beauty in a while and I was here today for a toner. I have balayage done and wanted to tone down the orange tones a bit before my next appointment which is a month away. One associate was going through the toners trying to pick one out for me and then another store manager or associate stepped in and was talking to me from the front door. She didn’t even come closer to explain which toner I could use. Instead this other person says I can’t tone my hair since it’s bleached !!! I have done professional toning done at salons as a stand alone treatment and they never said I can’t tone my hair. This person goes on to say that since it’s bleached no toning can be done and no other product would work. Like seriously. I will just be ordering online and will go to another sally store instead. No time for rude employees who don’t think you can tone bleached hair or have knowledge about hair products.
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July 2022 by Alicia R
The lady who speaks Spanish is soooooooooooo rude. She answers your questions with an attitude!!!!
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July 2022 by A R
The lady who speaks Spanish is soooooooooooo rude. She answers your questions with an attitude!!!!
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May 2022 by Risa Collier
Good place to buy hair dye and conditioner
