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November 2024 by Elder Alvarado
Everything was fine until today with an uneducated person in service. I brought some friends to register but this person was uneducated and provided poor service.
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November 2024 by Gregg
The only water fountain has not been working for 1 month. Someone said its not a priority. One would think a health club without water is not a good thing.
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November 2024 by Stephen Andrew
This place will actively steal from you. They will say they will update/ upgrade your membership but instead will charge multiple accounts in your name. They won't answer emails phone calls and the manager is never in when you try to address it. I'd give negative stars. Go to a different gym!
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November 2024 by Aubrey Shores
Love this gym, it's huge, seems brand new, double storied, clean, staff is cool and always available, 1 of my favorite planet fitness gyms I've been to and I've been to a lot of them.
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November 2024 by Cableman 46
Top of line facility
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October 2024 by José a Alfaro
I like it because I relax and distract myself by exercising ? excellent place
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October 2024 by Sierra Kelley
Most of the time everything is fine except there are only 4 stairmasters and at LEAST 2 are always broke and have been for over 6 months, extremely annoying
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October 2024 by Stefani Petrova-Cecil
It’s clean, it has good customer service and it’s perfect if you are seeking more of a cardio workouts.
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October 2024 by Erik Chronister
Staff is friendly, but half of the Leg machines are broken.
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October 2024 by Michele Hassing
Love that this one is open 24 hours like all PFs used to be pre-Covid. The staff are nice. But the owner/manager is not doing a great job keeping all the machines in working order, and nobody is monitoring my favorite aspect of PF - the 30-minute workout area. Everyone is supposed to cycle through those machines and not spend more than a minute on each before moving on. But with a biceps machine in the main gym broken for quite some time now, people come in and park at the biceps machine in there. Many of the other machines also get people who just set up camp at them. THREE people monopolized the lat lift machine yesterday, just kept taking turns using that machine alone for 20 minutes so I never got my turn there! For a LONG TIME a couple of the machines in this area have been nonfunctional, also. Same for a glute machine upstairs. The maintenance of equipment really needs to be stepped up.
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October 2024 by 2006 Duramax LBZ
People doing business or social media on their cell phones and tying up equipment is annoying. Equipment is poorly maintained and dirty. Grips torn or missing. Pads on popular equipment are torn. Broken equipment down for long periods of time waiting to be repaired.
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October 2024 by William Hood
Whoever was working Monday October 7th 2024 at 10:30 pm to midnight is trash. The front desk was not manned for massage area features with multiple people waiting. Front desk clerk was not around for 2 hours while people walked in and out. Management please check cameras to Verify. Unacceptable
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September 2024 by Michael Feuerstein
They continued billing me the monthly fee after cancelation, despite having the proper notification. I called and was told I'd have to wait because there isn't a manager working that day. This is consistent with the poor customer service received in person at this location. When I went there to cancel in person (because they refuse to let you cancel online or in the app) there was no one working the front desk, where I had to wait with a line of others for 5-10 minutes for a staff member to show up. Go somewhere else.
UPDATE: I called the location and the employee who answered said TWELVE people were improperly billed after cancelation this month. Do not sign up here. Read their Google Reviews. They have a long history of billing people after cancelation.
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September 2024 by ItchyFeets
all men shower head broken for months but no fix, no repair
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September 2024 by Cici Corales
Great atmosphere and way cleaner than most gyms