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March 2024 by J.florentino Diaz
Excellent customer service provided by Liliana
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March 2024 by Dora Chavez
Excellent customer service done by Mrs. Liliana, very professional ?
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February 2024 by Jerson Toledo
Excellent service provided by LILIANA
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February 2024 by ABUELO HOT
Great service
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February 2024 by Maira Leiva
Excellent customer service done Liliana
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February 2024 by Felix Jesús Marmolejo de la cruz
Excellent customer service done by Liliana
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February 2024 by Elvis Lainez
Excellent attention
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December 2023 by Rai H
I've been a customer for years but everytime I go the short fat one is always rude. I think her name is Liliana? but whenever I ask for help she tries to tell me to do it myself. Then why are you here? I will be contacting corporate. I think there is an issue of racism here.
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September 2023 by Subhan Aria
customer service excellent miss liliana was very nice and professional
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August 2023 by Sandra Funes
Customer service. On phone horrible. Online service horrible too nothing is good. My last month.
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October 2022 by Kaneez Malik
Cinthya and Sandra were very helpful definitely recommend ?
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October 2022 by Malik’s Business
Cinthya helped with my number great service.
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June 2022 by Douglas Greenwood
I had a great customer service experience at my local Cricket store. My sales person was extremely competent at both the technology and in handling our sales process. Two days later I went in again and, once again, had a great experience. The store was overrun by customers and our sales lady juggled serving multiple customers while also setting up my newly purchased phone. Kudos to Cricket...
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May 2022 by Lindolfo Hernandez
The customer service was terrible the woman that was working at the front desk was really disrespectful and rude and didn’t help at all when I was trying to help my friend switch from T-mobile to cricket And said she couldn’t give me anymore information if my friend isn’t there and because of this I might switch to a different cellphone service please train your employees better and have a talk with them If I would give this place a -5 rating I would please have better employees and keep a eye on them.
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May 2022 by Elena
This is the only store that I am using for my family needs for many years. Tried Herndon and Leesburg, but always returned here. The ladies (previous team and the current one) have always been very helpful and patient. They seem to remember you from your previous visits. I only experienced a great customer service from them, but I am trying to keep my interactions positive as well.I wish we would not have to pay a $25 upgrade fee every time when switching a phone, but that seems to be going across the Cricket, not a particular store related situation.04/22. Update based on a personal experience within the last year. Reducing the stars. This store became in the same service range as the other stores in the area. Leesburg one is still the worst...
