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April 2024 by Caitlynn Maloney
10 out of 10 recommend Blair's Towing! My Car was stolen and then recovered within a week. It was a stressful situation all and all. Olivia and Richey provided excellent service and care with my car. The turnaround time was less than an hour. It was a relief to have my car returned but their level of empathy and compassion made my experience a lot more comforting. Thank you again to the team at Blair's!
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February 2024 by Rose Brady
Very helpful and friendly and a great business. I would definitely recommend them . Vaughn was very helpful to us to make sure everything was handled properly.
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February 2024 by Spanky
Great to do business with. Got my stolen motorcycle back and they delivered to my front door. They even gave me an extra day impound for free because it was raining and they didn't want the bike to slip and fall on the flat bed.Guy I dealt with at the facility was an ex Marine, very nice and personable, and took time to explain all charges and set up delivery.Nick, who delivered my bike, was a terrific guy. Very nice and 100% professional.Many times towing companies have a bad reputation with scruffy ill tempered employees. Not so with Blair's Towing.Thanks guys!!!
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February 2024 by Simon Grayson
This place SUCKS! A predatory practice if I’ve ever seen one and a criminal racket that needs to be shut down immediately! Vaughn and the so-called manager at the building were very rude, disrespectful, unprofessional, and EXTREMELY hostile! I only asked that I have my belongings that were required for my job and medicine for multiple surgeries I had recently undergone. I was told to provide my license and registration, so I did. They told me I needed to also provide the policy number, I obliged and provided it. They told me that “wasn’t enough proof” and that I needed to provide the title too. After I provided them my license, registration, policy number, police report, case number, proof of sale, paid in full documents, and title; I was told I needed to pay over $2,100.00 just to access MY car to get back my work supplies and medicine from a vehicle that was owned outright as I had recently purchased it and paid it in full with nothing owed on it. I had to go all the way to the president of the company to get any real help. Mind you this back and forth went on for over a MONTH. Work was becoming infuriatingly difficult without my proper work equipment and I didn’t have my prescribed medication. They were threatening to take possession of the car if I didn’t pay this ridiculous fee and had to contact the president of the company to intervene. My life has never been so stressful before having to deal with these absolute CLOWNS. The first time I went there, Vaughn cursed out my father and continued to threaten and scream and became belligerent. He was extremely hostile and unprofessional. The second time I went there to provide proof of ownership, Vaughn just slammed the window shut on me in the middle of the interaction and continued to insult me and act very hateful toward me, I had been friendly throughout the entire interaction and did nothing to warrant nor deserve this insanely disgusting and inappropriate behavior. If these people actually knew how to read and weren’t so incompetent they would’ve been able to comprehend that the proof I had already showed them had indicated that the vehicle was mine and had been paid in full by me just from the vehicle sale documents. The owner that responds never takes accountability for the actions of these criminals working for this racket and insists it’s always the customer’s fault when in reality their workers are just terrible at their jobs and just charge whatever amount they feel like and make up whatever ridiculous untrue policies that they never had; all just to extort every penny they can out of you! These people will completely screw you at every opportunity of the way they think they can! Very unprofessional and costing way too much money. A predatory practice if I have ever seen one. The workers are unhelpful and have zero experience in customer service. Below GED intelligence. Would Post zero stars if I could. How these crooks run a business like this and have contracts with five different police departments is beyond me! The authorities seriously need to investigate these people! This place is a horrible predatory practice that needs to be shut down IMMEDIATELY!
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February 2024 by Everett Dowd
Nick was very prompt and worked closely to get my Tesla model y to the service center. Very professional and got me there.
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February 2024 by Bobbie Call
I was trying to park my car and got stuck on a patch of ice and I was not able to move. Blair’s Driver came out and parked my car, turned off the hazards and locked my doors so I did not have to go back outside in the cold. He does not understand how much I appreciate that; he made my horrible night so much better just with his act of kindness! He also sent me pictures to show me that my car was parked and safe! I will definitely request Blair’s Towing again!! Thank you soooo much
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February 2024 by KEVIN GOODMAN
Over the holidays while visiting family in Ashburn a deer decided to try car jack my vehicle. Kenny with Blair’s Towing assisted me in getting my vehicle towed to the impound yard. Unfortunately my vehicle is too old for repairs. Looks like I am getting a new truck once I get home. Got to love State Farm Insurance. I wanted to thank Vaughan and Kenny for making a bad situation easy to navigate through. If you ever need quality service these are the people you want to handle your vehicle. Have a great New Years guys!
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January 2024 by Roderick V Wenner
Brandyn Frazier helped me when my car ran a flat. He helped me get off the highway to safety and drove me to where I needed to be. Excellent service
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January 2024 by Richard Burns
I was told it's 5 dollars a mile one month ago, and I called back today and it was 6 dollars a mile. Don't call this company, they just make the prices up
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January 2024 by Arif Mamedov
Fast service in the time of need when my car broke down. Additional bonus: they are an official service provider for Mercedes
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January 2024 by Quarantine Me
Worst company ever. Rude, disrespectful, and egotistical. Vaughn saw that I was a young female trying to get my car released to insurance which was planned for noon that day and decided to make me jump through hoops until almost 6pm that night. I was told the day prior that I could bring a letter from the overseas registered owner (my mom), but when I brought it I was essentially called a liar and told I was being disrespectful.My father went to deal with him and was told I needed a notarized form of theirs and to email it to them. My mom had already come back to VA without me realizing and got it notarized. Emailed it to the company and said we were on our way to sign off. Vaughn became rude over the phone telling us not to come because he thought me and my father were “cursing and screaming” at him when we were talking to each other, not him.Vaughn scolded and lectured me like I was a child. We told him we were coming anyways and he raised his voice and finally said “fine! Come then! Do it!” We arrive and he’s instantly hostile and threatened my father while me, my stepmom, and their 2mo child were in the car. Ended up calling the cops (who even told us Vaughn was being a jerk and they were annoyed with him). Vaughn tried to claim that I had forged the letter from my mom and stolen her license for picture proof and faked the notary. He also said he “found registration for a guy in MD” when I’d shown registration, proof of sale, the license plates themselves (new car, barely had it for a month), and emissions/safety checks under my mom’s name.He made my jet lagged mother call him for proof, still didn’t believe her, and made her email him her license. Finally was able to sign everything but now I have to wait 3 more days for my car to be picked up, which is going to raise my premium even more.Throughout all of this, I was called a liar and belittled by a grown man and forced to jump through every possible hoop.DO. NOT. USE. THIS. COMPANY.
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January 2024 by Cherylyn Thompson
BRANDON FRAIZER saved my boyfriend’s life! His tired popped, he was able to tow his car and drive him to me for me to take him home!
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November 2023 by Ricky G
Only thing I had a problem with was the price of the tow, which costed me $525 which is insanely high. Breakdown was $250 for tow, $160 for storage, $65 for after hours $25 for gas and $25 for using my card. I was in the wrong by double parking to load my DJ equipment into City Tap House in One Loudoun Towncenter but damn I wasn’t expecting to pay that high of a fee. Not sure how $80 a night storage fee turned into $160 for a few hours. What made it worse is every cop I asked and security claimed to not know who towed my vehicle smh!
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November 2023 by Bonnie Bancroft
I will. NEVER use them again. The tow truck driver cursed at me when I was already in tears. I did NOTHING to deserve the way I was treated. He was abusive and hateful. If you are a single female, find another tow company!
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November 2023 by Mazzy Boyd
Unethical business practice. Threatening to take possession of car after accident. Taking advantage of someone in a tough situation.
