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May 2024 by Kona
Amazing staff, although long line at the Pharmacy. Also, dislike how they ask me for cards all the time :S
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March 2024 by Jennifer Speerstra
1 star for the 1 pharmacist who is kind (who wears the head scarf, she is always very nice and personable). The other 4 just ignore you while you stand infront of them waiting for counsel, or lie to you about when you can get your prescription over the phone. They really do not care about customers there, and everyone I've spoken to about it has the same opinion. Terrible customer service. Every time.
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February 2024 by Carl C
Incompetence abounds at this pharmacy, especially from the older Indian woman who works there. They have not filled my wife's insulin prescription for 2 day, requiring me to take her to the hospital for treatment.
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August 2023 by Ryan Elizabeth Doda
*I am only rating the pharmacy*2-3 years ago this was the best pharmacy around. Increasingly, they have become negligent, and now just rude. We are not talking about basic meds. My 5 year old daughter and my husband take lifesaving heart meds daily. A few months ago they messed up my daughter’s medication to the point we had to wait 3 weeks for a refill. This week, I waited 5 days. When I called and asked why the partial pickup wasn’t even ready, I was told “oh sorry. I’m working on it. It’s in my hands”. I asked how long and she said “I’m working on it”. When I called again to ask the status, the rude pharmacist said “I already told you….it’s in my hands now”. We are switching back to CVS.I’d give it 2 stars, but I appreciate anyone providing the meds.
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August 2023 by Google user
*I am only rating the pharmacy* 2-3 years ago this was the best pharmacy around. Increasingly, they have become negligent, and now just rude. We are not talking about basic meds. My 5 year old daughter and my husband take lifesaving heart meds daily. A few months ago they messed up my daughter’s medication to the point we had to wait 3 weeks for a refill. This week, I waited 5 days. When I called and asked why the partial pickup wasn’t even ready, I was told “oh sorry. I’m working on it. It’s in my hands”. I asked how long and she said “I’m working on it”. When I called again to ask the status, the rude pharmacist said “I already told you….it’s in my hands now”. We are switching back to CVS. I’d give it 2 stars, but I appreciate anyone providing the meds.
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May 2023 by Mike R.
It's nothing exciting. Yet all of us need a prescription or over the counter medication here and there. This store also has an abundance of chocolates and candies. One thing I wish they'd change, is not to sell cigarettes or other tobacco products. CVS was correct in doing that. Having carcinogens at a drug store seems odd. Yet to its credit the store is clean and organized. Also like the fact it's not crazy busy. That can make it far more relaxing. Their prices tend to be cheaper than their main competitor. On that my wallet is grateful. If you're in the area this works for the basics.
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October 2022 by Diamond B.
Absolutely ridiculous! I called pharmacy this morning waited in hold for 15 min and they picked up the call and hung up! I then called right back and the phone just rang and rang. I began to get frustrated and then asked my coworker to call using her phone and they picked up her called and hung up on her as well. VERY VERY UNPROFESSIONAL. Never in my life will I use this location. Will not recommend this location to anyone as well.
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December 2020 by Brittanie F.
The photo section is not great. I ordered pictures online & was promised they'd be ready the end of that day. Got there the next day & was informed they had none of my prints ready. They were out of 4x6 (I ordered over 20) & didn't even think to call me that the order wouldn't be fulfilled for a few more days? The other prints she couldn't find, but it took her 10 minutes to tell me that she couldn't find them. Definitely not going to be ordering pictures here again.
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January 2020 by AMM
I love this store. The staff is friendly and helpful. My favorite staff member is.Martha Carballo! She ALWAYS asks if I need help and let’s me know about good sales.
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December 2019 by Tracy Greiner-Lee
All of the personnel are always so helpful and friendly. They go above and beyond.
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December 2019 by Annemarie M.
I have started to appreciate Walgreens over CVS. Walgreens is cleaner, bigger, wonderful staff in the Springfield (on Old Keene Mill Road) location. I find this store very easy to shop, I use the pharmacy as well and the staff there is nice. I even got my FLU shot there, and the Asian pharmacy tech gave me the BEST flu shot ever. I didn't even feel the needle go in, he was very gentle. All in all, I'm a Walgreens fan for life (hopefully). Lastly, they still accept TRICARE and CVS has DROPPED TRICARE (boooo)
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October 2019 by Mariane J.
This was a new drug store that I had never been to, until today. I knew what I wanted the second that I walked in, and that as the Pelligrino sparkling water. Even though apparently thy only carry the small size, it still worked for me. They have a promotion going on now which is 2 fo $3.00 which seemed like a pretty good deal, so I bought boh. It was nice though hat they sell most of the common grocery items in the first two rows. They also have a complete isle dedicated to Halloween candy, go figure! I was surely tempted tho! I didn't know that candy con was so popular! At any rate, I walked out with the mineral water, and a candy corn hat! Good deets!
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December 2018 by Veronica S.
Great place to get your last minute Christmas picture print out cards. I love how you can order on your phone or online. Same day pick up!
