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June 2024 by Brenda M.
Beautiful place, satisfied with the treatment you get but kinda uncomfortable when they're constantly speaking in their language other than English, they could do that after closing.
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June 2024 by Crystal Goldston
Cheapest salon and you definitely get what you pay for.
Never in my life have I been to a nail salon where the owner complains about helping you pick colors or designs. Make sure if you have an appointment, plan on being sat 30 minutes after and still not being serviced. This has happened 3 times now. I understand getting busy but not 5011 excuses and then being offended by not helping...
That's just bad business!
I would highly recommend visiting ANY other nail salon or Tony's nails where they happily help you pick colors and never complain about designs. Especially when you bring a picture. I am appalled as a paying customer and a business owner that clients could ever be treated this way or made to feel like they are asking to much. The other employees are super nice and happy to help, I will not be returning.
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June 2024 by Chris & Lori Wimmer
Twee is the best!! Love Innovation Nail Spa!!
Cleanliness: Always extremely clean and luxurious feel
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May 2024 by Beth P.
Wish my experience would have been a good one. I’ve heard so many good things about this place & decided to give them a shot. The person I had was rough with my hands, rushed the entire time to where she had to keep going back to fix things on my nails to where they were just hurting from the filing. My nails were still uneven, polish all on my skin, not filed to the shape I asked for & after I got my eyebrows waxed there was wax left all on my forehead when I looked as soon as I got to my car. Like I said I wish my experience would have been better of course but after that I won’t be going back.
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April 2024 by Jasmine Artis
Literally 4 days ago I had them do a pedi and dip full set for me and now I’m ready to go back just to experience it all over. I didn’t want to share them with you guys honestly but they’re the best lol Also, you can tell them go above and beyond to keep this place in tip top conditions literally it’s so clean it doesn’t smell like a nail salon. It’s a serene environment and the workers are angels. 10/10
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April 2024 by Sam Franklin
Amazing! Cece did an amazing job on my nails. I got SNS dip and they are gorgeous! She was very nice and made sure I liked them every step. The whole setup looked clean and sanitized. The aesthetic of the place is wonderful! Everyone working is so kind!!! I went with my grandmother and Tina did her nails. Just as beautiful! Will be coming back here! 10/10 recommend ??
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February 2024 by Michael Saul
They do a great job on my wife’s nails every time!
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February 2024 by S B
Employees were very kind. My daughter said this is the best nail salon she's ever been to. She loves how her nails turned out. The location is very convenient, too.
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January 2024 by Keesha Childress
I visited for the first time today. I didn't have an appointment but they got me in quickly for a gel manicure. Christine did my Mani and she did a great job. I'll definitely be back.
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January 2024 by Holley Wilhelm
I came in 45 mins before closing (i had work that day) and they asked me what i wanted and sat me down as soon as i walked in. the young lady was super fast and finished in about 30 minutes. she was very precise asking me if i liked it after every step. it was only $50 for a medium length set w/ gel.
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December 2023 by Julianne Holmes
walk-in, cute place, and friendly staff! obsessed and will be back
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December 2023 by McKayla Lucas
went almost a month ago.. i never treat myself to getting my nails done because i "dont have time" or it just feels unnecessary. i wanted a mood booster. i called beforehand at 9am to make sure they were able to get me in. she said of course and assured me that i should come in, and that it would be $50 for acrylics and a design.. well i get there and i pick out a wine colored red. there was a puppy running around which was weird to me... 3 people total worked on me.. the first lady said she couldnt do coffin on me, the second lady put the messed up 'A' on my ring finger (which is a horrible A.) not to mention the fact that she 'accidentally' put GEL ON MY NAILS, and the third lady kept yelling at me through the curing process.. they forced me to pay for the gel and i walked out very angry and insecure of myself! 0 stars in all honesty..
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October 2023 by Ashlyn Dubé
Absolute best nail place in the Roanoke/Salem area! The owner is so kind, she’s super friendly to everyone, and has the best customer service. The staff is super cheerful and does amazing quality work. My nails usually last 3 weeks before I’ve decided they’ve grown out too much and need them redone. The pictures speak for themselves.
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October 2023 by Gerald Stellar
My wife absolutely loves this place she goes here every couple of weeks to get her nails done and she loves everything about it.
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October 2023 by Elizabeth S.
We stopped here traveling through the area. Was a cool establishment; however, the worst pedicures we have EVER had! They were rough and exhibited no grace or delicacy the entire time. I felt rushed and never had the ability to relax and enjoy what is sought to be a pleasurable experience. There was no relaxing. The lady was so rushed she got frustrated with how I was taking off my socks and rushed in and ripped them off my feet. There was also lots of chatting among the workers in their native language that was loud and did not allow for my husband to nap as he desired.
