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November 2023
Customer service goes straight to a full voicemail. There is absolutely no way to get in touch with these people. It's the worst time I've ever had at an airport. Congratulations!
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November 2023
Parking garage is filthy !STOP - run for your life!Hertz and dollar are dysfunctional at this airport. They claim to have enough cars then take an incredibly long time to process each customerThen finally tell all the other people waiting in line that they ran out of cars for everyone else.!
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September 2023
Had to exchange the Volvo C40 (EV) that they rented to me due to a lack of charging stations in the town I was staying in. Archie at the Richmond airport made what I expected to be stressful endeavor, a pleasant experience. He was professional and friendly and had me back on my way in no time at all! Thanks!