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December 2023 by Willie Broyles
Great customer service
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December 2023 by Amara Martinez
i have never experienced such discrimination and horrible customer service until i came to this store. the asian lady told us if the port didn't go through, not only would we lose our money ($230) but we would BE FORCED to pay $300+ more for a new number. you cant expect to run a successful business with someone like that in charge. not only is she lacking communication skills but she seems to discriminate and force made up policies against customers who (she thinks) don't speak english. she became extremely impatient and frustrated and actually started talking down to us. she said the port company was supposedly closed on sunday and we weren't going to leave with less that what we came in with. she kept giving lame excuses but then finally offered a refund and she took $40 out of what we paid. i reported her to customer service and filed a claim with my bank. i ported my number to boost mobile.
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August 2023 by Anthony Adkins
Best people working there
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August 2023 by Ashley Tucker
Extremely bad Customer service from the female owner.
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July 2023 by Mary Harvey
Every time I go here the associates are very cold and unhelpful. I'm a very disappointed customer,thinking about switching phone service companies
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June 2023 by Maria Cortez
So nice and friendly
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September 2022 by Nysha Pierce
Extremely patient and helpful when I had to go in twice to make a phone switch- first time it wasn’t unlocked and they helped with getting info on that. Then when I came back later to make the switch, just as kind & helpful!
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June 2022 by Alison young
I just feel like this a ripp off because my bill is due every month on 18th I pay my bill late I pay my bill yesterday $60 &50 plan $10 for insurance that I told them I no longer want the insurance but now they tell me in 5 days I got to pay another $60 June 26 no way .I think I'm find me another phone company.ijs I don't have money to just give away ..
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June 2022 by Michelle Anderton
Very hepful staff!!!
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October 2021 by Bradley Hunt
Great customer service at this location
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December 2020 by Althea Romero
Good service
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September 2020 by Adam Kaspar
I have had very positive experiences at this store. Great staff and the store is simple yet efficient.
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August 2020 by lnda oh
Good and kind customer service
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July 2020 by T.D. Brown
Customer service was good when they assisted my Spanish worker but horrible disrespectful toward me as I smelled to ask specific questions. As an Attorney, Business owner the rep was so rude. It was probably 15 minutes before closing and they LOST my business. I was gonna purchase several phones she had no idea who she was talking to in such a matter. I was at the store on 6/25 at exactly 7:20 to 8pm with my family and workers. I wish I had her name tall employee. Despicable. I am INTENTIONALLY leaving a detailed message because I want her to know who left this message.
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February 2020 by Betsey Pender
Knowledgeable, practical solutions for phone usage delivered pleasantly at this safe location.
