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July 2022 by Stephen Reichenbach
A nut fell out of a wing on my Bag Boy Nitron. I called; they sent an email telling me how to submit the issue; I replied; they said they'd provide the whole wing. This was all within one day. Sarah was extremely responsive and helpful. Thank you.
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January 2021 by Maggie Dieter
I purchased a simple hand golf cart with foot activated brakes 15 years ago. It has been limping with a 1 broken break for several seasons. The other side finally gave out and I truly believed that I would have to replace the entire cart to have brakes again. A quick 5 minute call to customer service and $18 later, 2 new brake pieces were on their way! They arrived timely and were easy to install. Great value and quick service. Thank you so much!!!
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January 2021 by Frank Gerberding
Melissa is the BEST!The customer service, products and brands are among the best.I would highly recommend using Dynamic Brands.Frank Gerberding
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January 2021 by D L
Just got off the phone with them and it was such an easy process to get replacement parts for a Burton bag. Cheaper than I thought too! Apologies for not getting the name of the nice woman who answered the phone. She was lovely and helped me out a lot. Thank you, Dynamic Brands!
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January 2021 by Kimberly-Beth Koiner
Great place. Very professional
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January 2021 by Jim Feisel
Placed order on 12/7 and as of 12/23 still did not leave the facility. Customer Service is blaming FedEx for shipping delays but FedEx doesn't have in their possession yet. Take ownership and support your customer.
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June 2019 by Mark Chrisman
Needed a small part to fix the Bag Boy Push cart and it is a washer that isn't something common I can find. I offered to pay for the part and shipping, just wanted to save the hassle of returning the whole cart. Their response was "you can go to the hardware store". I already tried that, no one carries this type of washer/spacer. The cart is nice, but what a hassle for an easy fix and an easy way they could have offered decent customer service.
