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November 2023
Customer service was ok but I was charged for extra 3 gallons of gas although I refueled the truck to the same level I picked it up with before I return it. On that mobil gas station gallon of gas was $3.73 and I was charged $4.50 per gallon.
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September 2023
Aweful service. Rude and not helpful at all. They cannot proceed with my ID so I have to go to Chantilly. Brilliant.
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August 2023
Bad experience. Reserved a cargo van a week in advance, had a confirmation number, but there was no vehicle for me when I went to pick up my reservation. The vendor told me my only recourse was to call the Uhaul 1-800 number. A total waste of my time.
