“Been searching for an electric range to replace my long life Kenmore. It's been a month and my research feels like a black hole. She many brands, so many options... Today I met Richard Davis the Appliance specialist Coach! His knowledge and willingness to understand what the customer needs was AMAZING! He saved me another wasted month of trying to figure out what is important when purchasing an appliance specifically an oven. If I had a company, Richard would be in charge! Thank you you Mr. Davis!”
“What a fun store! Well stocked, friendly service, and hard-to-find items. They had ice-melt when everyone else had run out. Oh--and I found everything I needed for my out-door pets as well!”
“Lynn could not have been more helpful. She took our plans. Helped us navigate styles. She gave me great options. We had issues during covid with getting handles on time but she worked out a temporary solution until the final game in.”
5:30AM - 4:30PM
45080 Old Ox Rd Suite #150, Sterling
Hardware Stores
“I am replacing the wooden deck on my house with composite materials. I visited Sheets one day- (no appointment) and was treated kindly and given information without pressure. I ended up ordering all of the materials for my deck and screened porch floor replacement from Sheets. Davey was extremely helpful and knowledgeable, and every employee that I have been in contact with have been the same. I would highly recommend this company!”
“Went there today as I found them quite knowledgeable and helpful in the past. This time it was for a replacement hose for my shower hand held device.As it wasn't in their inventory and quite expensive as it was somewhat unique they showed me how I could buy it from Amazon and save $30.That continues an amazing string of help and will keep me going back.”
“Customer service excellence. Was at the store to exchange a tool that quit working properly. Tim the store manager helped look for a replacement since there was not any on the shelves. Went to the back of the store and searched everywhere to no success. I mentioned that I'll take the same tool in smaller size. Issue resolved. I mentioned to hi, how pleasant the workers are at this store compared to the store in Falls Church. Tim - I really appreciate how you helped me. Glad that this store may have replaced the old Mgr (he wore glasses, on the heavy side)”
“Stopped by to get a copy of some receipts and some material, they were very helpful and knowledgeable! They went above and beyond what I expected. I will be coming back here!”
“(Translated by Google) If you need a good tool to work with granite, marble or quartz, go ahead, I recommend them, I am a manufacturer and with 12 years of experience in granite, marble and quartz, and I know why I tell you that it is a good place for your tools.(Original)Si tu nesecitas una buena herramienta para trabajo de granito mármol o Quarzo vaya n ayi se los recomiendo soy fabricador y con 12 años de experiencia en granito mármol y Quarzo y se porque les digo que es buen lugar para tus herramientas”
“They should change their name from fastenal to fastensome. I’ve been 4 times recently for some moderately difficult items, and they had nothing. The big box stores did. How does that occcur?”
“Great company. I’ve used them for years but never thought to leave a review before. In addition to selling specialized hardware for professional cabinet makers, they also have the hard to get replacement parts such as hinges that match the hardware in older homes. AND it’s quality stuff. Three years ago a friend and I replaced the the hinges on several frequently used cabinets in our kitchens. I got ours from Cabinet Makers and they from Amazon. Mine are still going strong, two of his hinges (on different cabinets) aren’t opening smoothly. I’ll continue buying here. BTW, it’s a family business and the owners Patrick and Terry are great to deal with.”
“Super nice folks, they were very helpful in attempting to resolve the problem and try to locate parts for the project definitely looks like they have a large supply of parts nice and clean on the inside and easy to get around.”
“Used these guys to rent a concrete chainsaw. I needed a bar to finish up a job and couldn’t make it back to sunbelt before closing time. Kelly (sp?) kept the shop open to get me what I needed. He is the man.”
“The workers here are extremely helpful and kind. Especially Margarita, she was very kind and answered all our questions. I always have a great experience at this Home Depot!”
“I had an issue with the wrong address for my upcoming delivery and their manager Sylvia was able to coordinate with Jose from order fulfillment and a couple other associates to step up and make my delivery on time despite the change in address 1 day before the delivery date. Home Depot really stepped it up and in the process they earned a loyal customer for life. Thank you Sylvia, Jose, and associates that helped keep my project on track!”
“This is a Hilti tools and supplies store. Good customer service. Most of the time there is enough employees to help and you won't need to wait for long. The parking is convenient and right in front of the store. I buy new tools and supplies from this store, or through my rep and pick it up from here. I also bring tools for service as well.”
“lowes is great for home goods and spicing up your home. everyone was super nice and polite and the outdoors section is vast. the entire store is very big with a lot of items that you can buy. there are no other spots that i would shop at”
“These guys treated me really well, I thought that I needed a fan motor but didn’t, and even tho it was A nonreturnable part as I didn’t have an account, they still allowed my return without making it a big deal. They really impressed me with the way they handled it, as we all as customers dread bad encounters. I will definitely give them my business again when the need arises.”
“I had an inssue 8 months ago that was resolved today with a great Lowe's customer service representative (Tony ) thinking my ignored calls and letters from last year were incorrect. Thank you Lowe's for solving the problem, satisfying a customer and being a solid company . I always thought you were The Best l recommend”
“Many thanks to the staff Cory and Justin and Abdou. The installation had a few glitches due to misqueues from the manufacturer. Abdou was very professional and skilled.”
“I visited three different stores since Sunday and the customer service was nonexistent. I finally decided to try one more store and when I tell you I hit the jackpot with customer service, I'm not exaggerating. I have a hard time making decisions. I met Mark in flooring and he showed me the tile section. I needed tiles for my bathroom floor, wall, and backsplash. He walked me through the pros and cons, made recommendations, and helped me spend $1200. I was so relieved to have professional help. He was very knowledgeable about the products and professional. This man went above and beyond to assist to the very end. He loaded my car and ensured I had all the additional items I needed. I have never felt this happy about shopping ever! If you need tile, want a nice selection, and desire exceptional customer service, ask for Mark in flooring!!”
“I went to get some copper fittings and Ron listened to me patiently and helped me out. I was trying to do something really custom at home and thanks to Ron, I got all that I needed.”
“Tell corporate that I will change this to 5 stars once they start taking apple pay. Also watch out for your car in this parking lot the spaces are tight, and people are not that carful. Just go to the upper level.”
“I want to give an amazing shout out to Cynthia! I’ve been there a couple times and felt really lost. Today, I decided I had to take the plunge to get my drywall patched and painted. I asked for help and Cynthia was really helpful through the whole process. :-)Thank you Lowe's and thank you Cynthia!The only complain that I have is that the patch(Joint Compound, or Gypsum) I've found was the smallest, but still a lot for my purpose. I know that a big portion of it would be dried and wasted! It was not available in smaller portion and more appropriate.”
“So so wish I could award half stars! I think this location deserves 3.5 stars.I like that the store advertises the mask mandate and provides hand sanitizer for customers. However, no one really social distances here. Unfortunately that includes employees who are walking close to you with their mask pulled down. Otherwise we had a good experience and found what we needed!”
“The home Depot is reliable no matter where in the country you shop for home repair products and supplies. Even if you just running in for a few screws, some cleaning products and some paint, you can't go wrong. Most home depots have helpful staff, some knowledgeable people about home repairs, and a large assortment of electrical, plumbing, carpentry and related supplies.”
“Craig, the owner, is very kind, helpful, and knowledgeable. He is willing to help answer any questions for any project, both big and small. His passion for what he does shows, and I can’t recommend Tart lumber enough.”
“We were shopping for a small poinsettia. The Home Depot in Mosaic sold out of them, but the Circle store had a good selection of different sizes, also found a white orchid with 4 flowering stems. The poinsettia was a good price at $6.99. It took 10 minutes to get in and out of the store. We should shop there more often, instead of going to Mosaic first.”
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“Home Depot Everytime I come here whether it's in store shopping or curbside pick up, the employees I have encountered are all nice and friendly. Sometimes it's hard to find someone to help, but when I do, always a good experience. Today I decided to mulch my yard. I am least interested in yard work and do just the minimum to keep the yard looking nice but not fantastic! | think I mulch like every 4 to 5 years! I'm a bit ashamed to admit. When I do, I always get the Scott's Color Advantage mulch in brown. I have used it in the last 2 decades and have been very pleased with it. The color stays nice for a long time. So long that I can go with mulching every other year. I also use a lot of mulch, thick piles, not a thin layer like some do. This could be why the mulch last longer than just a year thanks ?”