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January 2024 by Carlos
Employees will do what they can to help you out.
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July 2023 by Buster Stone
Fixed my phone and then ordered a new one
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June 2023 by Donnella Tabron
Very friendly and helpful staff
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March 2023 by Ricky Agnew
Very unsatisfied with the service received at this store.
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February 2023 by Krystal Trower
I would give them negative Stars if I could please help me understand why I couldn't return a product that I didn't need that was un open with the original receipt all because the person who sold it to me wasn't there but there was a manager she said she didn't feel like calling her DM to get a code to do my return that I have to come back the next day when the guy who sold me the product is there... Make it make sense why shouhave to come back another day
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May 2022 by David Mack
Sarah Pickford is the best. She helped me recover all my lost data. If you are in Portsmouth and need help. Ask for Sarah. Metro pcs. On George Washington hwy. She needs 10 stars.
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April 2022 by R Ricks
Luis and Antonio were great. Best customer service in a relaxed setting. They offer help and assist with no hassle to buy. Will be doing all my metro pcs business at this store.
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April 2022 by Sandy Munden
Antonio was very helpful and friendly when I stopped in to purchase a new phone / service for work .Courtney was very helpful and friendly too. I will be be back !! Thank s so much !
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April 2022 by Charmion Brown
Had a problem with my phone,those guys no there stuff,fixed my phone in under 3 seconds,I was really impressed,and I was coming in for a charger,and got my phone right,so far nobody I went to couldn't fixed but they did and for that 5 stars Antonio and Louis
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April 2022 by Angela Attyiibe
Antonio and Luis are awesome. Really helped me out. Will be coming back...
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April 2022 by Ruth Bell
Antonio and Luis is the best go see them on George Washington by darla's
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November 2021 by Jerry Mace
They advertise open hour is 10:00 a.m. It was 10:20 when the girl showed up. Went inside to see if she could fix my Samsung A32 5G phone that would not connect to a network. She was very abusive, demanding, defensive, demeaning to the point I politely asked for my phone back. She shoved the parts at me and I asked her if she would put it back together to which she replied, " I don't have to !". Called corporate and got the run around. Buyer beware of Metro PCS by t-mobile.
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September 2021 by D'Adria Bond
I have the biggest smile on my face right now. When I tell you I got the hook up. I'm highly satisfied Demitria was AWESOME.. She saved me money and gave me EXCELLENT CUSTOMER SERVICE. I Highly recommend metro pcs on George Wasjington Hwy In P-Town
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July 2021 by Gary Artis sr
It was ok needed a new phone customer service was good
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May 2021 by William Gregory
Was in store for 3 hours just to purchase 1 phone then they charged my bank account twice tried calling them wouldn't answer or return my calls what a joke of a place