“This store is nice and fairly large and well-stocked with some really great sales and even better seasonal items. I love the location at the far end of the Norfolk Prime Outlets but it's easy for me to forget it's here from time to time... it's not close to the main areas. They had shoes, hats, accessories, ski and snow gear, cold weather and whatever else. You name it. Some very nice items at great prices can be found in here. Staff greeted us upon entry and offered help again later as we roamed around to take it all in. I found a cute jacket for winter and hubs found some hats and ski pants.”
“I've always heard that converse you need to go up or down half a size so I never felt comfortable trying to order them online. So since I was near the outlets I figured I would go in and figure out my sizing and see what they had.The customer service was super helpfulTo be fair they were pretty wiped out because of back to school but I did get my first pair. Great prices and sale was still going on too”
“My 13-year-old and I had the best experience at this athletic shoe store. I was primarily looking for a running shoe for my daughter, having chosen poor choices based on shoe ratings in past years. I needed to determine what to look for or what would be a proper fit. This store was advertised in such a way that they would help you find the best fit. A *genuinely* friendly sales lady (clearly an experienced runner based on her physique) courteously asked us what we needed; I told her, and then the magic started - lol. She measured my daughter's feet and had her walk around the store to determine her walking gate and whether she suffered from supination or pronation. She figured it out in short order, asked my daughter what color sneaker she liked, and proceeded to bring out several different brands and sizes of shoes. My daughter tried all of them and walked around again, and we landed on a great pair of Brooks, which I wouldn't have thought would be the best choice for her. She's been wearing them often, loves them, and says she can run better and her feet do not hurt. I was so happy with the sales lady's expertise and kindness that I asked her to help me pick a pair, and she was equally generous with her time with me. This store had two sales that day. I highly recommend it!”
“I wandered in on a day off, mostly browsing, but was met by the most fun trio of salespeople ever, namely Grace, Lee, and Apollo! They helped me find what I needed and substitutes when they didn’t have my size! They clued me in on all the sales and made sure I never had to wait for a thing, even though there were other guests in the store. Awesome personalities and deserve a raise. I’ve never had a sales experience like that in my life! Walked out feeling like I had new friends. Thank y’all! :)”
10AM - 9PM
1600 Premium Outlets Blvd, Norfolk
Shoe Stores
“I have been here many times and the thing I love. Is there are so many comfortable shirts that fit? My perfectly and they always have great sales and promotions.”
“Staff was very friendly and we were able to find what we were looking for. The reason for the 4 star is simply this. We walked into a store that smelled like someone just smoked 10 joints in the place! The smell was almost to the point of nauseating.”
“This place is so cute! I'm really lucky to have stumbled upon this place. It is woman and veteran owned. The prices are so affordable! They even have a free food pantry for those struggling in this economy. I love the kids clothes selection. If you have any questions please ask the owner. She is super friendly, and loves greeting customers.”
“Been going to the Vans outlet since they opened. Love their buy one get one half off or up to 70% I've seen. Just got two pairs of shoes, two long sleeve shirts and two sets of no snow socks for under $200. One of my pairs of shoes was $17.99 with the 70% off. I always find variety in my size. Love, love, love this store. I am so glad they opened a Prime Outlet in Norfolk, having to go to Williamsburg was a pain sometimes. Prime Outlets are the absolute best IMO!!!!”
“My wife and I really loved the vibe and merchandise of Community Love. The entire staff was friendly, professional, and attentive. We’ll definitely return whenever we’re back on the east coast.”
“I recently visited Champs in MacArthur Mall because I had an issue with the look of an item that I got my son for Christmas. George was very understanding and helped me resolve my issue. George was very accommodating to me with a pair that I thought was less than perfect with a pair that I was happy to walk out of the store with. Customer service is just not what it used to to be George gets 5 ⭐️⭐️⭐️⭐️⭐️stars from me.”
“When you go in there make sure you ask for Gene!! Very welcoming good guy if he can help or look out for you he will!!! On top of that the best athletes foot selection in VA must visit if in town”
“Got some awesome deals and great clothing. Their brand is tried and true and I would stand with it. I've used the omniheat jacket in single digit weather and blistering snow storms.”
“We were just passing buy and stopped at this store to just spent time but at the end we end up buying 2 pairs of shoes for our kidds .First it because there WAS a big sale on alot of shoes its what we need before school started.. then the personal that was working with us was so professional and patient this all expirience made our shopping easy and fun most of all kidds loved it Excellent!!!”
“We have been shopping in the Quality Shop on Colley Ave. In Ghent for many years. Last week they went over and above. They helped us select, fit and deliver a custom suit in 24 hours. Thank you Ulysses you are the best! Services like this are not often found in today's crazy world.”
“Hibbet is the one stop shop that many people sleep on. If you get up on time you will never miss a drop. They always have the sizes and what your looking for. I will always rely on Hibbet to keep my shoe game up”
10AM - 8PM
3614 Lafayette Blvd #4148, Norfolk
Shoe Stores
“You must go to this location in Janaf Shopping Center if you want great customer service. Desean and Terrance were so helpful today. I am so impressed with kind and knowledgeable young people. What an asset to Footlocker.”
“The younglady❤️ & gentleman that was there last week when I shopped was very helpful, took their time to help me in deciding on what boot to get & they didn't mind helping ?????KUDOZ TO THEM- CLEAN STORE”
“Had a shortage of employee, and they were closing a hour earlier, however they opened the door and were as helpful and as nice as could be. We got everything we needed, and they told us how to get a ramp built through the VA systen. Awesome, thank you very much nice ladies!!!”
10AM - 7PM
1600 Premium Blvd, Suite 889, Norfolk
Shoe Stores
“I had to swap out 2 pairs of crocs I bought online. The gentleman was so very nice and helped me without hesitation! He even made sure they fit before I got them. 100% will be back!”
“Nice store but the only thing wrong is you can't purchase clothing... don't get me wrong I own a few pairs of shoes I just need shirts to wear with them..”
“I liked the store. They were however, very short staffed. They had some great shoes but not in all the sizes, especially not size 10 which I needed. There were some shoes in the wrong boxes also. They really needed help. At one point there was one person on the floor operating the register because apparently everyone else was at lunch. Poor scheduling.”
10AM - 7PM
1600 Premium Outlets Blvd, Norfolk
Shoe Stores
“Went to store on Saturday Dec 16 and had the best experience. The associate, Kimberley, was extremely helpful and pleasant. She went out of her way to explain differences in types of shoes and promotional sales. If you go, ask for Kim!!”
“For an outlet, I was surprised at how high the prices are in this Nike store. I came to return a pair of sneakers that didn't fit my son comfortably. It was an online order and the Nike app told me where I could return them and provided a barcode for the return. Even though the line was long, it moved quickly. The customer service was excellent. Cashiers all provided quick and knowledgeable service.The 4 rating is only because of the price of the merchandise.”
“I went in this afternoon with my Mother and was greeted by three workers who helped me get a pair of FILA boots on sale, and a pair of VANS ATWOOD both size 10.5! Thanks for the help they need to give commission to the employees or some sort of higher salary than minimal wage, that's wack!”
“Purchased some good quality boots from here for under $90. They have lots of options for men's size 12. The employees were friendly and the store was clean.”
“Excellent on my experience customer service wise!!! Very upbeat environment, everyone I talked to was overly eager to assist and helped me find exactly what I came for!!”
“Found my way inside because they had all their Sun Bum SPF products at 50% off which was a steal! Super thrilled with my haul on that. I also browsed quickly and saw the cutest water bottles, accessories and clothing. But the SPF is what got me from jump. The associate behind the register was sweet and friendly and kind. A great experience from start to finish.”
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“This review is a bit late! But better late than never! I came across this lovely shop while looking for a local place to reshape an 80 year old British Red Cross cap that I had. I am a vintage collector and re-enactor. I brought my cap to them back in October or November of 2022. It was ready a few weeks later on. I absolutely recommend this shop! The owners and their shop staff are very knowledgeable about hats. They are very friendly, reasonably priced for hat repair and beyond professional. I am glad I went with a small business instead of a larger company! Thank you so much! I will return if future services are needed.”