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October 2023 by Kevin Karol
I was only in Norfolk for a few hours but looked online to see if there were any train stores in the area. Any time I go to a new area I try to check out new train stores. Upon finding it online I saw their Facebook page and how the owner Gloria would do her train set picks for the week and so forth. Upon arriving there not only was the staff incredibly friendly but the selection of trains in all scales was incredible. I met the owner and she took the time to show me around and help me find items I might be interested in. I originally just wanted to get a Lionel car and ended up walking out with an engine that I loved. She insisted on showing me that it worked and was one of the friendliest owners of a train store that I ever met. She was funny and she definitely loves what she does. I live in New Jersey and there is no doubt in my mind that I will go there again to get another train in the very near future. Thank you for everything Gloria!
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October 2023 by Megan Perkins
Angels sing Gloria but there is an angel named Gloria at Dale’s train Station. In July I took my two littles here (one who is quite the train enthusiast). It melted my heart that Gloria could speak his love language of trains. She was also so sweet and patient with his younger sister.I will be forever grateful that she helped create a wonderful memory with my two little ones.
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October 2023 by L C
This is the coolest place I have ever been to. Gloria is one of the kindest people I have ever met and is so great with kids. This place is truly something special.
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July 2023 by Daniel Waters
Lots of trains and old toys. All for sale. Friendly staff. Worth a look!
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July 2023 by CombatVet G
Amazing selection of trains and classic toys. The staff is extremely knowledgeable and friendly.
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June 2023 by Rae S.
Only store of its kind in the area! Every model train you could imagine new and old, as well as some antique toys! A gem!
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June 2023 by Mike (Burninghalos)
Dale’s is a one of a kind store that sells every scale of model train and a crazy amount of old school toys. It’s literally the largest toy store I’ve ever been to. They have a huge selection of O scale Lionel from every era! I’m an o scaler but the selection of HO and N scale is respectable as well. Dales is always buying new collections and adding to the inventory so there is always something new to find. Best thing, is if your looking for something specific they will even keep and eye out for it and find it for you. If your trains need repairs they do that too! It’s a one stop shop kind of place. I’ve never had better customer service either. They helped me search the store for exactly what I wanted and I had a great conversation while doing it. If your looking for an adventure this is the place to go.
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June 2023 by Amara T
This was my first time here and the owner, Gloria was very helpful and knowledgeable. I brought my partner who is very interested in trains, wants to learn more and eventually invest in his hobby. She answered all questions he had and has impeccable customer service skills. We felt very welcome at home here. Will return again soon!
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April 2023 by Andrea Tolbert
Great place, friendly people and staff. I watched while others drove the trains around several lines on the huge layout. That was fun to watch.I plan to take my grandkids there one Saturday so they can try it.
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April 2023 by crittrkpr
ABSOLUTELY AWESOME PLACE. Gloria is super friendly and Very Knowledgeable. My new favorite place.
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March 2023 by D Johnson
Been going to Dale's for the last 2 years or so, and finally took the time to write a review. The staff are incredibly knowledgeable as well as super helpful. I model N scale, and they carry a lot of Kato unitrack and other Kato accessories (in HO as well). They might not have everything under the sun in your scale, but will move mountains trying to find it for you. The majority of their N and HO locomotives and rolling stock are acquired through purchasing collections, so you can find a lot of odds n ends, or hard to find items. I will continue shopping here until I have to move away, but will probably still road trip here because of the people.
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December 2022 by Vanessa Czolada
The staff were super friendly and helpful. They had a large selection. They will take a card for anything over $15. I will definitely return.
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December 2022 by Robert T
We decided to visit Dales train station to show my daughters trains. The staff was very welcoming and friendly. I would highly recommend to everyone.
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December 2022 by Donald Vance
Nice, people polite, offer assistance if needed, and the only train store I've found in tidewater, that has a wide variety of trains.
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October 2022 by Peter G
Great variety of N, HO and mainly O train supplies with reasonable prices. They carry new and used, so the selection varies some. The staff is friendly and knowledgeable. They definitely support the hobby, including hosting the Tidewater O Railroad Club on-site, but in a different, dedicated space.
