November 2021 by Dennis Cross
The people there are very friendly and help as should be
October 2021 by Tommy Benson
Had what I needed and reasonable priced.
July 2021 by Ollie WILLIS
It was good for my first time. Thank you.
July 2021 by Anthony Armistead
Excellent service experience at this location with fast service.
June 2021 by jcallen12003
I recently needed 2 keys to replace the ones that were lost. Its been over a week and the manager said it would be another week to get the keys ordered. I paid upfront but I'll get refunded and I will no longer patronize this business.
June 2021 by John S
Website said batteries were in stock at this store. Never heard that order was complete. When I stopped in I was told I was supposed to call the store before ordering (impractical when website shows them in stock) and in the middle of the ordering process. Store charged me 10% more for similar batteries because it wasn't the exact same ones. Very poor overall performance!
June 2021 by The Reader
Clerk who attended me didn't hide his boredom. Curt and unfriendly, he clearly would rather be anywhere else.
May 2021 by Robert A.
Nice enough employees, but the whole idea of a battery store is to have batteries in stock. I went to buy a battery for a powered wheelchair and they only had 1 of 2 of the required batteries in stock. They ordered from another store for next day delivery, but it ended up taking a week to get them sent from across town. In the meantime, I just went on Amazon and had them delivered to my house. I've never had much luck trying to support Batteries Plus with my business.
April 2021 by Pabi Yabu
The Norfolk store on 21st street you have to Yong men that decided they did not want to honour the 3 year warranty on this expensive battery I for my truck. I usually go to Auto Zone or Advance Auto But since this place only sales batteries and their batteries are more expensive I figured there would honour their warranties but they don't..Never again
April 2021 by Sierra Roberts
I took my phone in on Friday to have a cracked screen fixed. When I picked it, it looked great but was not functioning properly.My phone acts like I am touching certain areas of the screen when I am not. It will close apps, open apps, end calls, scroll through things. However, when I try to do anything on the phone, it will not respond to my touch. There is also a black portion at the bottom of the screen.My screen was cracked when I brought it to Batteries Plus Bulbs but it was not acting like that and it did not have the black portion prior to bringing it in.I took it to Apple to be looked at. They confirmed this is a common issue that happens when a phone is fixed through a third party. Unfortunately, I just paid $150 for my phone to be broken further so I can't afford for Apple to fix the issue and will just be dealing with a broken phone for a while.
January 2021 by Alex Hollingsworth
Made an appointment yesterday to have a car battery installed this morning at 830. Paid, received confirmation, etc. I get a call at 805 this morning from an employee stating that they're unable to do installations on my vehicle and were canceling my order. He said the refund would take " a couple business days." My problem is A) why did I enter my specific car info to order the install if they can't do them? and B) why did it take until 20min prior to the appointment to get notification that it wouldn't happen?This is the second occasion I've had an appointment/online purchase at this location end up canceled last minute due to them not being able to provide the service advertised and paid for.
December 2020 by C Swamp
Young lady was very pleasant and answered a bunch of questions I had about a key fob.
December 2020 by Elijah L.
It was a quick battery replacement. The phone is performing nicely now.
October 2020 by R Spruill
great, ordered a screen for my Galaxy, dropped it off, done in 2 hours.Couldn't get any better
October 2020 by David Varvil
Great! Service was quick and friendly! 5 stars.
