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December 2023 by ryan campbell
Ms.floyd did me right had me in and out and had a smile the whole time wonderful lady
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November 2023 by Lakecia Stevens
Chandra has the most amazing customer services service.She was EXTREMELY HELPFUL,VIBRANT AND most importantly PATIENCE.She helped with all questions and I left a satified customer. Thank you CHANDRA you were most helpful...
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October 2023 by Antionette Geppi
Ms Floyd was a wonderful!! I came in to cash my check since my job doesn’t want to give direct deposit lol but she was very patient with me and understanding even when I held up her line for my money orders. She was super genuine and I’d give her customer service a 10/10.
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October 2023 by Synclair Thomas
Chaniece was SO AWESOME! She was patient, informative and kind. I would come back and do business with them again JUST based on her excellent customer service. Any organization that has her on staff is lucky- but not as lucky as the customers who get to deal with her. My transaction was smooth and i left very happy. Kudos to Chanice!
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October 2023 by Dajon Serrano
Ms. Floyd helped me out so much and I was able to get my things down in a smooth and fast way
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October 2023 by Christy Jones
EVERY TIME I COME HERE IM ALWAYS GREETED WITH A SMILE AND ALWAYS FEEL WELCOMED! IVE BEEN COMING TO THIS PARTICULAR LOCATION ON AND OFF FOR YEARS AND EACH TIME IVE COME MRS. FLOYD IS ALWAYS SO NICE. HER CUSTOMER SERVICE SKILLS ARE AWESOME!! SHE TREATS YOU LIKE A FAMILY FRIEND THATS SHES KNOW FOREVER!! SHE ALSO GET YOU IN AND OUT!! ONE TIME SHE GOT ME OUT IN LESS THAN 3 MINUTES ??? AS LONG AS YOU KEEP MRS FLOYD YOU WOULD BE ABLE TO STAY IN BUSINESS!!
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October 2023 by James Johnson
All I can say is Ms Dawn she is the best she always make me feel good I love the way she takes care of me when I am in her presence you guys couldn't have hired a better person for the job she knows her job an she operates it very well shes the best if u haven't had the experience that I have come to the Norfolk location an ask for Ms Dawn an tell her i sent you
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August 2023 by Jewel Rainville
Ms. Floyd was an absolute joy to be helped by. She is such a bright and bubbly individual and deserves all the recognition and praise!
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August 2023 by Courtney Denise
Ms Floyd was very personable and helpful! She was also super welcoming!
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August 2023 by Amanda Hebden
Thank you Dawn for your assistance, you made my experience very easy and pleasant, always a great time coming to this establishment
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August 2023 by Christopher Johnson
Go the satisfaction I needed Ms. Dawn helped me out without an ID thank you ms. Dawn
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August 2023 by Darnita Woodhouse
Ms. Floyd was excellent. She explained the process of what I had to do and was very kind. She is amazing!!!!!
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August 2023 by Tyrie Drawhorn
Ms.Floyd was great with customer service and made my first time process smooth as possible thank you.
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August 2023 by Cheryl Lowman
This was a great experience. Easy, quick and great service. Chaniece was very nice and professional, and knowledgeable. She was great and made me feel comfortable. She is an asset to Ace Cash Express. I have been to several places over the years but this was my best experience ever. Thank you Chaniece.
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August 2023 by Margaret Floyd
Mrs Floyd & her Team makes u feel very welcomed they're always smiling and very understanding. I only go to Ace on Tidewater Drive I had some bad experiences at the other Ace's. I love the energy I receives from Mrs. Floyd and her team. They keeps me coming back.
