1 week to schedule a tire rotation and balance. Front desk person is trying to tell me it's not out of balance if my steering wheel vibrates on the highway, but not in the city. Cleary he doesn't understand that if a tire is spinning faster on the highway, any balance issues are amplified.. physics.
September 2021
The selection and inventory is better than other Sam's I have been to but the customer service at this location is top notch. Sams is not perfect but is value
August 2021
Trash customer experience. If you value your time and not being rudely met with a "hold on" greeting and long phone wait go there. If you like GREAT SERVICE go elsewhere