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February 2024 by Nicole Jones
We had a problem with a product from this store, and the manager truly went above and beyond to fix the situation. I have nothing but high praise for this store and the staff.
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February 2024 by Bernardo Morales
Never buy a fish tank from pet smart you can’t buy replacement parts for the fish tank kits .
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February 2024 by Camila Gonzalez
Overall fine establishment but they had 5 dead and 2 dying betta fish on display. One of which was already decaying. Please fix this.
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February 2024 by Linda Maxey
Had a return. Got a gift card. Good service!
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February 2024 by charles Quarles
Customer service was great, the young man that helped us was really knowledgeable
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January 2024 by Qiarma Erika
Not that many animals but there was a chinchilla, two turtles, a snake, like 3 birds and little fishes
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January 2024 by Rustytruck 69
Helpful and friendly staff
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January 2024 by Courtney Rafter
I absolutely love their grooming department Chelsea is absolutely amazing. One of my dogs does not do well with strangers and cages and she always seems to make it work. The other one is super hyper but yet she gets an even cute cut on her. I would recommend her to everyone I know.
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January 2024 by allyson gunn (Vampygurl)
Everyone there is so nice and helpful
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January 2024 by Jonathan Moreira
They're great here. Not only do the take great care of my fur baby when he's there getting groomed. They are very trusting people. They let me leave without paying for my dogs grooming because their card system was down and I didn't have cash. They allowed me to come back the next day and pay because I'm a loyal customer. 5 stars!
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December 2023 by j hawk
My puppy was able to get his nails trimmed in no time without an issue. Staff was great.
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December 2023 by Spencer Stitt
Clean organized and friendly staff. Just wish they would work on those prices a little bit ?
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October 2023 by Lisa Anderson
Great groomers and they were fantastic with my puppy! She looks amazing and smells so good and she was cut exactly how I wanted her done. I received a report card when I picked her up telling me how she was while she was with them...really cool! Thank you to the grooming team!
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September 2023 by Hanson Ely
This is only for the pet grooming services that, honestly, I don't know how good or bad they are. But one instance has led to this 1-star.I show up to my appt, there are no dogs out/visible but I hear them in the back. Everything is fine until they ask me if my dog has any hear problems. I tell them that when we adopted him the vet told us that he had heartworms and they left a little damage, but he's a good, strong dog. Then they tell me that they have to groom him expeditiously, which I guess means that they can't put him in a cage beforehand but have to do it right then and there and it costs $15 more. I said no thank you and walked out.I showed up on time for my appointment so why do I need to be charged extra for an expedited grooming? And that additional payment is because my dog has medical condition. Some lawyer somewhere drew up these questions to ask and determined that they didn't want to be liable for a dog having a heart attack in their cages. Then someone decided that is a great opponent to capitalize and charge them extra and that's not the type of company I want to give my money to.
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August 2023 by Tanya Fleetwood
Great service, fast, friendly staff. Open til 10pm mon thru sat! Great selection of products
