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October 2023 by Danny Ferry
John was very knowledgeable and friendly in helping us with the tailored suit I needed to get .
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August 2023 by Peter A George
Very helpful staff. Remembered my brother by name and asked how his kids doing. New his size and quick to get what he wanted. I picked up a shirt as well.
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April 2023 by A.T. Velvin
My husband does not like to shop but needed a sport jacket. We're from out-of-town. Jos A. Bank, Midlothian, VA, was one of the places we visited that sells men's clothing. Our first visit for this company. A gentleman named Ryan assisted us. By far, the best customer service experience of the day! A warm welcome, a confident tone of voice, knowledge, and great timing....thank you, Ryan! You're the reason we will be returning!
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April 2023 by becca crump
Alex and John were awesome!!!We went to location on Midlothian Tnpk. near Sycamore Square. Great service!!!I highly recommend!!My husband rented tuxedo for my son’s wedding which was this past Saturday. He sure looked handsome & tux fit him great!! Thank you Alex snd John!!?
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April 2023 by Flennard Jarrett
Love it,everything I was looking for right there,service A1,will be back,thank you.
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February 2023 by Cindy M.
Very attentive service but not pushy and overselling things. Their tailoring service is top notch. That woman is a genius. Also they are very open to helping you find the best deals. I thought their clothing, in the past, was expensive but going there for my husbands work clothing was comparable to JC Penney and Macy's. Always look for sale items when you go and they will help you out.
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January 2023 by Surya Osborne1
I ordered a suit for my 10 yr old son's school dance. Well the day before the dance went to get the suit.. absolutely nothing fits him. I don't have any words. The young man measured him and absolutely nothing fits. They are trying to run around the store and create a suit. My money wasn't returned and I was still charged for a put together suit. I wouldn't recommend this store to fit a dog for a bowl.. horrible experience ?
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December 2022 by Grace Klich
Wonderful to work with, my husband's custom suit looked AMAZING!
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June 2022 by KKS
Great shopping experience. Everyone was really professional, personable and helpful without being salesy (not sure if that’s a word…). I had literally 3 people help me figure out the best options for what I wanted. Tyler, Mark and Ian (or Ryan?) were outstanding. While Short Pump is closer, this will be my go-to store.
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June 2022 by Symbyu
We had just experienced the absolute worst customer service at Men's Warehouse when we came to Jos A Banks! I can't tell you how grateful I am to Adam for assisting me in getting a tux for my son for prom and because of his great customer service and salesmanship, we purchased a suit for graduation as well! This store is by far a cut above the rest! I highly recommend them!!!
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May 2022 by Denise
We had just experienced the absolute worst customer service at Men's Warehouse when we came to Jos A Banks! I can't tell you how grateful I am to Adam for assisting me in getting a tux for my son for prom and because of his great customer service and salesmanship, we purchased a suit for graduation as well! This store is by far a cut above the rest! I highly recommend them!!!
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May 2022 by Christopher Siess
Five star service from Ian, one of the managers. Thanks for helping me get sized and pick out an awesome suit, as well as recommend a tailor to hem it. Highly recommend!
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May 2022 by Liam K.
Came in yesterday for a new suit coat. Adam was the definition of a professional, offering service quickly and being knowledgeable about what I needed help with. My family always counts on this location whenever we need formal wear and for good reason!
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April 2022 by Anybody Somwhere
Inappropriate and unnecessary touching by the employee while measuring my waist working on Saturday 3/26 between 3:00-6:00pm. Shaved head around 6'.
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April 2022 by Paul Jaffeux
Participated in the clearance sale in Midlothian Va - good prices especially on a vest - the price was 4.99 Wow !