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March 2022 by Mikia Motley
It was amazing good conversations and more a really recommend coming here
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December 2021 by Billy Mann
The awesome retailer (Adrianna) @ the Midlothian & Courthouse store, was an Awesome help during my visit to trade in my broken cell to activate the new1.She notified me that the WiFi wasn't working, so she decided to use her hotspot to help transfer my data from old cell to new. We weren't aware of the time, but she stay an hour OT just to make sure the transfer was a success.The young woman deserves a raise, because they're aren't many zennials who are dedicated & attentive as Adrianna. I very much enjoyed her quirky & upbeat attitude which helps make the transactions easy to deal with. AA+ in my book
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October 2021 by Ben Johnson
Jackie helped me transfer my old phone number and phone to Cricket, she was extraordinarily patient and helpful during the roughly hour and a half that verizon had us on hold. Overall excellent customer service and not a single complaint! Can't say the same for Verizon haha
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August 2021 by Yaya Shelton
Leon da has amazing customer service! She assisted my mother and I with securing a new phone and it was an easy and lovely experience. I would rate more than 5 stores but I can’t. If you’re in this location go see her.
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July 2021 by Nell Tarbania
Kiana, very knowleable n patient
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July 2021 by Sharp Stuff
Here on time. Employee showed up 5 minutes late and didn’t open the store till 12:30
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June 2021 by Cubanitaz Designz 2020
I'm here at this location and it is 12:25 p.m. and it is still closed.
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April 2021 by Kevin Post
Usual bunch of hoops before anything accomplished.
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April 2021 by Mark Dickinson
So much better than Verizon.
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April 2021 by Raymond Kan
Been there today at 5:27pm OPEN sign turned on, business hours shown till 8pm, but door is locked no one working inside, did google search tel number tried call but no one answer, wasted time
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October 2020 by Pat Labudzik
Went for customer service, KC was very helpful.
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July 2020 by Jermaine Crawley
I've called this location multiple times, and not a single sales person answers the phone, I live about 30 miles from the location, so I called too get some general information about cell phone service, so one day I was in the location area, I decided too stop in the store and I figured out what the problem was, the salesman a younger African American man, was sitting in his car just watching customers go in and out of the store without helping them, he did finally come in and acknowledged me but, wasn't any help at all. He pretty much brushed me off and told me " no we dont have this certain phone, or you'll have too come back another day, then I just asked what phones do you have in stock, he pretty much said I'm not sure , not "I'll go and look in the back or anything. This gentleman is pretty much being paid too do nothing all day. VERY BAD CUSTOMER SERVICE SKILLS
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November 2019 by Rebecca Fernette
Reps are very helpful. Latest iPhone's are available. Prices can't be beat.
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October 2019 by Seth Hairfield
Helpful and fast. Cricket works great for our family
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September 2019 by Greg Schneider
Nice staff and service