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January 2024 by Nikki Nicole
The staff is nice & very helpful, I just don't understand why this branch closes at 4pm! That's insane to me.
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January 2024 by Gerrith Woods
Poor customer service or care go some where else.
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October 2022 by Galen Hamilton
These clerks don't care about ANYONE. They don't even tell customers basic information. This place needs to be shut down.
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June 2022 by phillip
Dont bother wasting your time calling this place, they probably should just disconnect their phone because they never answer.
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December 2021 by Mohamrd Shabara
Nice quick service , my banker Miss Shobha Modi ,I switched to different sort of account they’ve done it with ease,reversed some fees .I had another issue regarding an amount in a bank with no branches in the state, I was fortunate that the teller Miss Maggi did help me cash it out with no fees.
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October 2021 by Indig. E Nous
Excellent Service by Teller Ms Lena Malone - personable, patient, efficientFor me, lovely warm tone of voice unlike mine
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August 2021 by kathleen hines
Waste of time in attempting to communicate with a Manager at this branch....
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May 2021 by Elissa M
Worst experience I ever had today with consumer banker Mike B. After an almost 30 year experience as a valued customer, I truly cannot believe how poorly he just handled my call. Would not help me over the phone. Would not help me remember the name of the banker I normally work with. (Told me he could not give out employee names yet they wear name tags.) Did not want to transfer me to the manager. First this location closed the drive through permanently, then, they reduced the hours, now they have a banker on the platform that is not customer focused. So disappointing.
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April 2021 by Abdullah Masood
Very disappointed with the customer service I received today. I went to the branch on Saturday morning & withdrew some cash and then waited for 20 minutes to open an account for my son. A lady came out from one of the the cubes and said sorry she can’t help us because they close at 12 on Saturday. Keep in mind that it was 11:45am & we have been waiting for 20 minutes already. This is so unprofessional. I wanted to give zero stars but one star is the least I could select.
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April 2021 by Stephanie White
Worst BANK EVER! No drive thru and only one teller
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March 2021 by Elissa Mast
Worst experience I ever had today with consumer banker Mike B. After an almost 30 year experience as a valued customer, I truly cannot believe how poorly he just handled my call. Would not help me over the phone. Would not help me remember the name of the banker I normally work with. (Told me he could not give out employee names yet they wear name tags.) Did not want to transfer me to the manager. First this location closed the drive through permanently, then, they reduced the hours, now they have a banker on the platform that is not customer focused. So disappointing.
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November 2020 by Mark Choa
I'm not sure if the people at BofA is incompetent or the people at this location are. Not naming the lady banker name. Went to this location twice to make a minor change to my account profile name. Was told it will done. 3 weeks later, I log into my online account. NOTHING was changed!! It's time to move to another bank for me
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October 2020 by Yamen G.
F*** this bank because they are holding my grandmas money and won't give her a penny she has no hot water and can't pay her bills all because of her going shopping they think it's fraud . So if u want to go shopping with a Bank of America card best believe your gonna go to Starbucks and it's going to say decline Bc they gonna take all your money and not give it back. I called a lawyer and confirm it's illegal.So this bank is a s*** place and lord for give me but this place should burn in hell . Thanks Bank of America for f****** nothing
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October 2020 by Jaelyn D.
I've never had quite such a bad experience with bankers then at this bank. I swear they're run by bafoons and no one knows what the hell they're doing. I would recommend you stay AWAY from this bank !!!
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August 2020 by Ilona D
I received great and courteous service on Thursday from Lena, she was knowledgeable, courteous and solved my problem with a smile. Thank you, Lena!
