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October 2023 by Jeanie Hill
We are very satisfied with our experience with AAMCO. They explained what had to be done to fix our transmission, ordered it and we had our car back in a reasonable time.The office manager is a wonderful asset for them She is friendly and knowledgeable and always willing to answer any questions.I highly recommend them.Jeanie
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September 2023 by Amanda Bobb
Had a problem with my daughter’s car that we thought was transmission. Aamco knew right away it wasn’t, but had to do some trial and error to figure out the problem. They spent a lot of time and effort to troubleshoot, and figured out the problem. The mechanics are very knowledgeable, and the price was reasonable. We would definitely recommend this Aamco!Service: Auto engine diagnostic
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September 2023 by Ken S.
UPDATE: 9/22/23. BEWARE!!!!!I just had to pay an additional $1500 to get my recently Aamco, Midlothian repaired van out of the Chevrolet dealership in West Virginia. The mechanic at this dealership said the work was some of the worst that he has ever seen. He told us that that the van still needs additional work. We will be contacting Aamco for some relief and see if they really do warranty their work. I doubt we will be successful. I will update this review again.By far the worse service I have ever experienced on anything. I wish I could give them a negative number. They had my van for about 6 months. The van required an engine. The owner/ manager John advise me to buy it from a company in MI. The first engine did not work. Multiple phone calls to John went un-answered. I had to go to the business on several occasions just to get answer. After about 6 months, I finally got the van back. I spent several thousands of dollars. It ran for less than 2 months and broke down in WV. John called at first to help, and just like the last time, our phone calls back to John are going un-answered. I currently have a call into Aamco’s Headquarters. I also planned to send a message to Bruce Chidsey through LinkedIn. The president of the company should know how their brand is being represented.Service: Auto engine diagnostic
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July 2023 by Heather Powell
The receptionist is a total flake! Like for real she needs fired. How can you operate a business with someone who don't even know if her head is screwed on straight. When did it become normal to lie to your customer? Like for real is my business not good enough for you?? Seriously not impressed!
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July 2023 by cupcakesloveyouxoxo
They refuse to fix my sister car. 7k spent without even attempting to fix the problem (though they claimed to have). Told us yesterday it was so bad we couldn’t drive it home just to call us today and say its fine? No problems? They are liars. Look at your receipts cause i can guarantee they did stuff without telling you and that weren’t necessary just so you think they tried.Service: Transmission
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March 2023 by Jeff Whisnant
They.are a real transmission repair shop. They can fix or replace your transmission. These guys are top notch. They pulled my transmission out, Found the problem dissassembled, rebuilt & reinstalled my transmission. They did the job quickly & It works great! Thank You Reggie & John. You two took an experience that can be a nightmare & made me feel comfortable & aware of what was going on & things to keep an eye on. I would definitely recommend them to anyone needing their automatic transmission repaired.
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January 2023 by Dominique Williams
After going through a horrible experience with another transmission company. These guys been nothing but professional. I will absolutely refer these guys to anyone in the future. They also provide financing.
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December 2022 by Reginald Shears
I had my Mitsubishi Montero towed their from another shop that did not repair transfer cases which is my problem. They quoted me extremely high prices for replacement with a used transfer case with only a 3 month warranty which is unheard of for AAMCO. I asked why they couldn't rebuild my existing transfer case and was told parts are too expensive and hard to find, without them even looking or giving me a quote. I decided to pick up my vehicle and have it towed elsewhere and they totally mistreated me threatening to charge storage fees and rude talk by the service manager was very unnecessary. Upon having my vehicle towed I noticed a different sound of the the vehicle while it was being driven to the tow truck positioning. Being harassed by the service manager distracted me from noticing what I should have and that being my catalytic converter had by stolen. The repair shop that inspected the vehicle for the transfer case repair called me and said and I quote " your vehicle is way loud because someone just recently cut your cats off"and "the cut hasn't even rusted yet". My vehicle was towed straight from AAMCO to a 4x4 specialist as I followed the tow truck in my car and the vehicle was driven and stored in the shop that day and night. I called AAMCO and told them the situation and they denied involvement of any kind but rather that " it probably came here like that ". When they did their diagnosis of the transfer case intially, they never mentioned the exhaust issue in the quote but noted that the motor mount and valve gasket needed replacement. How one could not notice the catalytic converter missing which is located next to the transfer case is beyond my logic. After several attempts to get a review of their security camera footage failed and constant threats by the service manager to sue me for harassment, I ended all communication for several days and called once more and the service manager while being rude to me said he "checked under every vehicle and they all had their exhaust intact and Ironically only my exhaust was stolen ". I have a claim with the BBB and hope to hear from them soon. DO NOT take your vehicle to these crooks.Services: Transmission
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October 2022 by Larry Starr
The whole team was incredible. I had gone to seven other shops and to get quotes and was very frustrated. They earned my trust from day one. I was called constantly and updated as to what was going on. They had to search and finally found a transmission for me. They built a level of trust that I've never experienced from any mechanical garage. I will be taking all of my vehicles there in the future for all of my maintenance needs.Service: Transmission
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October 2022 by Jon Bingham (Meerkat Manor)
Worked with the Manager John on having a used transmission placed into our Subaru Forester. Took a little while as they were swamped with work.(Which in the current state of the car market makes sense). So far the car has worked flawlessly and John and his team were really upfront and candid with the work that needed to be performed. They provided quality work at a very reasonable price considering everything going on.Service: Transmission
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September 2022 by chris Ragland
John the owner is a great guy and all his guys are great as well, big shout out to John and Andy for all the hard work they done and researching everything on web to get the parts for me since everything is over priced and delays on shipping, they truly go above and beyond at this shop thank you so so so much again, I highly recommend these guys at the shop!!! Honest and trustworthy!!! Great service and phone service there sucks due to the lines but here once you walk in shop they right there helping you and breaks down into your knowledge of understanding what is what when it comes to the service they don’t talk down on you, they help you understand everything about your issues with your project that you have!!! Thanks again fellas!!!!!
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September 2022 by Debra Tuma
The service is second to none! Never have I experienced this level of quality work and customer service. The skilled technicians were able to diagnose and repair my vehicle while finding the most cost friendly solutions. I'll never use another shop for vehicle care. Amazing!Services: Exhaust
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August 2022 by John Pfluger
Differential Overhaul,I had a good experience with AAMCO. Lucky to find AAMCO who services a Differential. Not cheep but better than buying a new Rear End assemblies.
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July 2022 by Pamela Aldiab
These guys have been great trying to get my being straight. I have a daughter and a wheelchair and I can't go without a dependable car and they have helped me keep it in order.
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July 2022 by James Benson
Rebuilt the transmission in my 1995 Chevy Impala. John explained everything to me that they would be doing. Everything was done great and put back together the way I would do it. Great job!!!Service: Transmission
