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October 2024 by Guy Fieri
Got this super cute keychain for my little sisters birthday! Definitely an inspired little artifact
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October 2024 by Kalynne Harvey
I purchased Asics sneakers from the UO website. It was absolutely NOT clear it was a 3rd party sale. Even the link to return says return in store. ALL my confirmation emails were from UO.
I read. I’m not stupid.
I went into the store per the link to return. The link UO SENT ME. I couldn’t return
In phone with supervisor for UO for 30+ minutes with no resolution. They submitted a return request (unknown if it’s fulfilled) for 3-5 business days. No confirmation of any of this
My time to drive to Tysons. My time in store. My time to return again
Others will give up. This is ridiculous. It’s fraud. Pure fraud when my links show to return in store
So buyer beware of anything 3rd party. The manager was great and patient. I was very unhappy. I can’t say enough about her even though she couldn’t resolve
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August 2024 by Emma Lee
Good collection.
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August 2024 by raniya
Omg all I have to say is that I will only shop here when I'm going out. I luv this place. This outfit was from here.
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June 2024 by Susan Pratt
Good location and plenty of merchandise in stock. My daughter said this is better than some of the California locations.
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March 2024 by Sally Wells
customer service was UNMATCHED! Shoutout the manager, Natalia, for making a point to show me the "For Them" nonbinary candles and fragrances! An amazing show of allyship and inclusivity!
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February 2024 by ish v (ish digital cloud)
Urban Outfitters in Tyson’s Corner mall, VA is a specialty retail store for Men and Women with an emphasis on lifestyle accent. Most of the men’s selection is casual, sporty, trendy and edgy. Urban Outfitters inspires its customers with a distinctive products that have unique designs. The staff is helpful.
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January 2024 by Nataleigh
The lack of customer service every time I’ve shopped at this location is surprising even for urban’s poor reputation. This last time shopping, three employees finally looked up from their conversation after a few minutes of me being the only person in line and just stared at me. The cashier was rude and still managed to leave security tags on one of the 3 items purchased.
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November 2023 by David W.
My Urban Outfitters order was contracted to Ryder, which contracted to JW Logistics. JW contracted this again to another delivery contractor. According to tracking information they have had my delivery for over 2 weeks and have not even attempted to contact me to schedule delivery. I had to contact them. They now say it will be 8 days until I will get my delivery because they "have no one in the area" but the delivery person will deliver it on a day next week. I inquired further and asked if it was an employee and they stated it was a contractor. This is a horribly inefficient business that has no communication with the customer. It took multiple unanswered calls, over 5 days to get into contact with them because they don't answer their phones.
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October 2023 by Juan Ignacio Vega Vergaz
Ta nashe, it breaks it all
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October 2023 by Khaled Uk
excellent
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October 2023 by Melissa Nixon
Cute things. Nice. Not well organized. Prefer the Georgetown location.
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October 2023 by DJRAVEN DARKSKY
cool place
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October 2023 by S M
Nice selection of items but there are no odd sizes. There are a few men stores left with odd sizes. Given the price at urban outfitters, i recommend shopping elsewhere
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May 2023 by Emma Barrett
the blind leading the blind. managers and associates need to be retrained on customer service. you work in RETAIL, try to pretend like you care
