Worst manager worst customer service they don’t have manners how to talked to customers never visit this place again employer name is MARIAM very disrespectful person she really don’t know how to talk with new business customers.
November 2023
I’ve been a customer with this bank for over 25 years, when I moved to Springfield/Lorton area, I start using this branch it’s the worst I ever seen. The ATM machine was broken for days never been fixed even though I talked to the branch manager, the place is so dirty. No good customer service. It’s better to close... read full comment
August 2023
Try to avoid this branch. The CSR Mariam Mazengia is very rude and unprofessional. The bank needs well trained and professional CSR.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.