Unfortunately their pharmacy steered me in the direction to pay for the brand vs generic version of my medication (more expensive). Then was unable to email me a receipt to submit a claim to get my money back, forcing me to come in person to pick up the receipt. Switching pharmacies.
October 2023
Edited. I suspect the pharmacy is overworked and support staff is stretched thin. my beef is with the app and the app developer. I am tired of the excuse, "we have nothing to do with the app." It is a Walgreens App....
October 2023
Thao was wonderful and kind. Thank you for trying so hard to help me when others wouldn’t. You’re amazing.