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August 2023 by Yani Philiph
No wonder you guys here have a bad review, a store assistant was very rude asking not to open the box while there's no example bottle in front of it. And the box wasn't sealed.
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August 2023 by v p
i came in the other day and bought two items, the cashier was very nice, but keep in mind she didn’t tell me my purchase was final sale meaning i can’t return it exchange anything. i came in again to return an item i didn’t really like, the two ladies there with an attitude told me i can’t return or exchange anything, by reading other peoples reviews seems like the attitude with the employees is prevalent here, don’t think i’ll be coming back.
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July 2023 by Nicky Nguyen
The staff was not nice. If you don't like your job, just quit and leave. Don't ruin others shopping experiences. Thanks
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March 2023 by James Smith
They don’t accept phone order. Not fair
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November 2022 by Logan Dryton
Just hung up on me. Terrible service
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September 2022 by Djamilea Ismailova
Worst costumer service ever.Older lady gave me mean look and told me I can’t try any scent ,because my brain will go “ku-ku”never had such as an experience like that.You just can’t treat costumers like that.
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August 2022 by Princess J.
The hispanic elderly lady needs to retire. No patience and quickly overwhelmed- its a small store with 2 younger girls usually working with her.
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April 2022 by Caroline
I love this place. There are some great deals on prestige brands and always a few freebies tossed in. The staff have always been really nice and quick to help me, whether I'm buying a huge pile of products or one $5 lipstick.
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April 2022 by Momina Shafiq
Such amazing place to get great deal for estee lauder products!
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March 2022 by YIWEN CHEN
The cashier is so rude. When I ask do you have the XX brand lotion and lipstick, she replied with a bad attitude, I don’t know. How did she get hired if she doesn’t know anything… She is not professional at all, not suppose to work in any place.
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January 2022 by Letti V
Was there over the holidays. Was looking the samples site, notice they have more on the front desk countertop, when one of the employees saw me having 2 products, one different than the other, asked if they are the same, she to took them off my hand with a very rude actitud and told me no! This one is such and such $$$ and this one is 5.00,That was very rude, more than poor customer service. Never going back until they have better employees.( She is a mature lady with black glasses long grey and black hair)
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November 2021 by Sara Shahk
If possible I would give no stars. Staff was rude and unhelpful. Then next day when I went with my sister, I happened to run into the manager. I tried to tell her about my experience and then in the middle of my sentence she started talking over me. I mentioned it again and she just completely ignored me. They don’t mention that they do no returns or exchanges.
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June 2021 by Ramya Dude
Worst customer service because there is a older sales associate who is very rude and impatientSuch type of rude persons never fit for these types of jobs, she should fired from this job or should change the behavior
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May 2021 by Jonathan Addi
The prices were pretty good and the selection was alright. The one and only MAJOR issue with this place is the older woman who takes obnoxious to a whole different level. My sister was purchasing over $700 in cosmetics so she was receiving 50% off the whole order so she told me to find a cologne to purchase. The one I was interested in didn’t have a tester so the associate working there (who was not really friendly but not terrible) told the older woman to try to find the tester in the back. She comes storming out all mad saying how annoyed she was that we interrupted her lunch?!?!? After looking for the tester and not finding she opened one of the colognes so I could smell it; as she was opening she told the other associate he better buy it! After smelling and realizing it was absolutely terrible she tells the other associate “see I told you he wouldn’t buy it”! Even if I wasn’t buying anything this would be completely out of line and super obnoxious in this case though my sister was spending over $700 there! I’ve never written a bad review before but this lady needs to go ASAP!
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January 2020 by Natalie R.
Most of the employees are rude, the prices aren't great, and the products are usually expired.
