Great experience with Garaldine B. In Leesburg. Highly recommend!
September 2020
Very good customer service. Great financing options with low interest rates. Simple banking solutions that are not flooded with fees. Good response times for calls. All questions are answered in a timely manner, often through delegation.
March 2020
I have been a member of this credit union location for years . I'm thinking seriously to take my business elsewhere. I find the employees professional but unwelcoming . Not a single employee seems to great customers with a hello . Usually you wait in line and the employees say , NEXT . Disappointing customer .
For more than 70 years, Northwest Federal has provided valuable financial products and services for our members. As your lifetime financial partner, we'll be there for you when you need us--from your childhood savings account to financing your college education, first car, family home, and retirement savings. You can count on us to make a positive difference in our members' lives and the communities we serve. Our Why Statement Together, we serve and inspire to transform lives. Our Mission is To create quality financial relationships for a lifetime by providing valuable financial products and services that exceed members' expectations. Our Vision Northwest Federal will be the lifetime financial partner for our member-owners.
