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January 2024 by John Abromavage
We have going to these guys at Midas for 20 years. We asked for a head light to be replaced. The work was extensive to pull off the front fender; $390+! But their technitian found a easy approach and saved us over $100! We have found them to always try to save us money and 100% trust them without question. I never leave reviews so, I am that happy with the service.
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December 2023 by Rose S.
Need and oil change or tire rotation, maybe even an inspection? Going here will be fine and you will probably have a good experience, needing anything else, go somewhere different, seriously call around. Made an appointment online specifically to have my thermostat changed in my pathfinder after getting a check engine light code for it. I was very specific in my appointment request of what I needed and when I could have the service done. A Midas employee has to review your request before you online appointment is confirmed. This is where things started to go wrong. They should have called me and told me that they would need to charge me $145 diagnostic fee in order to confirm the check engine light code and that they would also not order the part until that code is confirmed. This step would have saved me money and time, but it allowed them to make a quick buck (Hopefully the employees at least get Christmas bonuses based on this business model). I was asked when I got there if I authorized the diagnosis confirmation and first hour of labor. Of course, i said yes, as i assumed they would have the part after confirming my appointment and service request. 20 minutes later I'm told they don't have the part, it would be a couple of days to get it, it would be $438 dollars to repair, and due today was $145 (they did give me the $10 off coupon) so after taxes it was $138. Well, that was a hard lesson learned for me in how they do business. I did authorize it without realizing that they wouldn't actually be doing any repairs, my fault for not asking more specific questions, I guess. Took for granted that the appointment requests were read prior to confirmation. I think what really made me decided to never use Midas again along with discouraging any other people who ask me and the people reading these reviews to decide if this is really where you want your car repaired, is that I watched a couple of male customers come in and have their vehicles diagnosed with issues without being charged and even one of them were told that they should go back to where the installation was completed on the part they were having trouble with. They were genuinely looking out for them. Check engine light = automatic $145 diagnosis charge, especially if you're female; go somewhere else where your money will actually go to the repairs. I hated to learn this lesson about them right before Christmas, when money is so tight, and this is the only family vehicle we have. Please just call around and make sure this is where you want to spend your money.
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December 2023 by Allen Nosrat
James, Kolby, Wayne and crew are the best over there. They are professional, reasonably priced, and most important… HONEST. I take all my cars to them for service. I highly recommend them for all services and maintenances.
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September 2023 by James M.
Great Service, very friendly highly recommend this place. People working are exceptional
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September 2023 by Michael James
I am over the moon excited about this location and their people. I worked with Cody and the tech Sam. They both took excellent care of me and my baby, a 1957 Chevy Bel Air. I needed shocks installed and despite their labor estimator only going back to 1974, they took the whole thing in stride. Shocks were installed, and a couple of missing bolts were found and provided without stopping work. They also found that my exhaust pipe clamp was loose, and of all things, my back tires were directional and on the wrong sides. They got all of that taken care of and Arlene runs beautifully now. I can't thank them enough for the extra care they took and for noticing things that were not even in the workflow of the repair they were doing. I appreciate that level of detail, and will definitely bring my vehicles to them in the future.
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September 2023 by Khan shinwaray
I took my Kia 2016 with active inspection from California but due to state regulations I have to renew in VA for inspection - I was told I need over 650$ in repairs. Guess what I paid them around 1100$ in total due to their unprofessional mechanic, they bring wrong part and said I need to pay them what a waste of service they had with my car.They of course gave me a rejection sticker -I just took the car to a different shop for control - They said NO ISSUES AT ALL!. They lied, tried to overcharge for unneeded repairs. Will ever and never bring any of my cars to Midas at leesburg again. Next time I need to review ppl experience.
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September 2023 by Martin Kiel
18 months ago I changed jobs and was assigned a different company car. I was given several local vendors to choose for scheduled maintenance. For the first maintenance I chose a place we used for our old Jeep. I was surprised by the decline in “customer service”.I then decided that I would try Leesburg Midas for my next scheduled maintenance. I’ve never gone anyplace else since. The service is top tier and consistent across the board. Regardless of which team member who helps you. I’ve been assisted by Wayne Price, the Assistant Manager, Kolby Riley, Manager, and James Marsh, President. Each have been straight forward with me and stuck to their word. If you make an appointment, you have that appointment. Your car goes in immediately. I highly recommend bringing your vehicle to Leesburg Midas. Don’t bother going anyplace else.
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August 2023 by Tom S.
Took 2:30 hrs for a oil & tire rotation. I saw it sit on the rack with tires off for over an hr with no work After the tech called me & said he would be done in 10-25 mins..
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July 2023 by Jerry Mannix
One of my feet vans stopped shifting and broke down a few miles from Midas Leesburg. I had our tech zip tie the shift linkage to limp the van to a local shop. I called Midas and James said he could look at it that day. By the end of the day I had a diagnosis and estimate, I gave him the go ahead and it was ready by the end of the next day. Fast service is important when a work vehicle is down. The service was fast and the price was more that fair. Thanks for the great work.Service: Transmission
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July 2023 by David Ma
A trusted friend of mine suggested that I take my truck to Midas to get my brakes done and repair my exhaust manifold.I was very satisfied with the work they provided me. They were also very honest about the costs of parts and labor, and even suggested ways I could save money on repairs. They were fair priced and honest.I will be using this Midas for all future work on my truck and recommend them to anyone looking for great work, fair prices, and honest automotive services.
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July 2023 by Mickey Holman
Can’t say enough positive things about Midas Muffler in Leesburg. We have been using them for all of our cars for several years now. They are courteous, efficient and HONEST!!! Highly recommended!Services: Exhaust
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July 2023 by Kathy Weichel
Took my 2018 Jeep in for inspection - was told I need over 1000$ in repairs. They of course gave me a rejection sticker - I took the car to a different shop - NO ISSUES. They lied, tried to overcharge for unneeded repairs. Will NEVER bring any of my cars to Midas again.
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July 2023 by Caroline Keys
Highly recommend!I had a check engine light issue I needed help with and Kolby was a savior! He helped give me a rundown on what they’d do and when I could come in over the phone which I appreciated as I was still getting quotes from other places (who were all gonna be more expensive). Was able to drop off my car in the morning and get it back by that same evening.My car needed a special part that Midas had to go buy (they said first few places didn’t have it) and I’m so happy and impressed that they really showed their effort in fixing my problem ASAP. I also really appreciated that Kolby walked me through everything they were doing to make sure I knew what was going on. He has phenomenal customer service, he’s so personable!Overall great customer service, I would recommend this place to any of my family or friends.Services: General repairs & maintenance
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July 2023 by Caroline K.
Highly recommend! I had a check engine light issue I needed help with and Kolby was a savior! He helped give me a rundown on what they'd do and when I could come in over the phone which I appreciated as I was still getting quotes from other places (who were all gonna be more expensive). Was able to drop off my car in the morning and get it back by that same evening. My car needed a special part that Midas had to go buy (they said first few places didn't have it) and I'm so happy and impressed that they really showed their effort in fixing my problem ASAP. I also really appreciated that Kolby walked me through everything they were doing to make sure I knew what was going on. He has phenomenal customer service, he's so personable! Overall great customer service, I would recommend this place to any of my family or friends.
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July 2023 by John Vodes
Great experience.... they did a tremendous job fixing my car... and the price was over $1100 less than the dealership quote...and that includes the rental car for 4 days. I would recommend them to anyone who is having issues with their exhaust system.
