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June 2023 by Tim Dever
Nice staff
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November 2022 by stephan harris
Did an online pick up order, it was cancelled before I could pick it up because they sold the last one that I had already reserved for pick-up.... Then I was refunded but not my pro reward that I also used on it, still waiting to get that back. Store associate was unhelpful.
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November 2022 by Phil D.
Good location. Even better since that dude, Tom got fired like 10 years ago. He was the worst! This location will always be scarred by his memory.
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August 2022 by Kenny Moreland III
Been going to this Gamestop for probably the past 15 years or so and haven't had any major issues. Seems to have a good amount of product in stock and the staff are usually great. The only reason I'm giving this place 3 stars is lately it is beyond ridiculous how persistent some staff are in trying to upsell you on preorders, warranty's etc etc.Like I get that corporate is to really blame here but most of the staff can take a hint and stop pushing it with the exception of atleast 1 employee there who I'm pretty sure is a manager or key holder or at a similar level. Good lord it is absurd how many preorders, warranty, protection for this protection on that sales questions you get when you're trying to buy something.I get it, I've worked retail too so I know how it is when corporate pushes certain metrics but there is a line between trying to meet that quota vs just being a scummy sales person.I hope that there isn't a lot of customers that don't know any better getting taken advantage here with some of the pushy upsell attempts.Like I said it isn't everyone that works there, for the most part most are pleasant. There are items or times where offering an extended warranty or additional customer protection makes sense but there are a few that will offer it for every single item.To the majority of employees, yall deserve atleast 4 stars. But 1 or 2 really pushy team members ruin it. It is so bad that if it wasn't for the 20-25 minute drive I make usually with atleast 1 or both of my kids I would seriously contemplate just leaving without purchasing anything and coming back when those 1-2 folks aren't there.The thing is I also feel bad for pointing them out. As they are doing what corporate or district managers push on them. Eh....... it is lame and honestly just a shame.Sorry for anyone that reads this long, silly rant haha
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August 2022 by Aldair Martinez
Very good, I saw Pooh Shiesty over there, very good.
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February 2022 by Theo Hawkins
Very friendly employees and the customer service is top notch!
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January 2022 by andi stauber
Good sevice I got a Nintendo switch oled and good people there
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November 2021 by SpAgangsta S
Asked the dude if they sell Nintendo switch docks. He straight up said no because it’s not a Nintendo licensed product… He didn’t even attempt to look it up. I pulled this up showed it to him. If he would have said “oh man I may be wrong then” I would have bought it there but he just looked at me like he knew more than me. So I told him straight up you shouldn’t just tell people things. Told him I would have bought it here but I don’t trust him anymore. Then I left.
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October 2021 by Mike Schroeder
Staff at the leesburg store were very helpful and went abouve and beyond this afternoon (10/11) in helping with an order placed online. I would shop here again!
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September 2021 by John K.
This is my local store. I've bought and sold over the past few years and they are pretty good. I don't expect much, given that I usually buy online. I've bought used games and most recently pre-ordered the newest Battlefield 2042. This is the first time I've pre-ordered a game and will pickup when it comes out. I prefer to order disk so that I could trade-in later, especially if I decide I don't like the game. Really the only game in town if you want to exchange games. Very convenient, good service.
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June 2021 by CIJI Young
This location in Leesburg definitely has the nicest staff. They have a wide variety of things to chose from.
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March 2021 by Austin
Demetrius, Jeff, Zack, and Bradford are always a joy to see. They are very knowledgeable about not just current gen stuff, but the retro stuff too! Asked em about my Pokemon Yellow Version, and they pointed me in the right direction about changing the battery. 10/10
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January 2021 by Cars n Guns
Demetrius, Jeff, Zack, and Bradford are always a joy to see. They are very knowledgeable about not just current gen stuff, but the retro stuff too! Asked em about my Pokemon Yellow Version, and they pointed me in the right direction about changing the battery. 10/10
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January 2021 by Rumble Reviews
Store manager Zack is amazing. Always goes above and beyond your you.
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December 2020 by Rumble
Store manager Zack is amazing. Always goes above and beyond your you.