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December 2022 by Michele H.
Dr Khan repaired my wrist after having pain for 18+ months.Saw a few other surgeons and involved surgeries were recommended. Dr Khan did a Carpal Tunnel release and it was dusted and done.
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September 2022 by Jewel J.
The physical therapist are great, Receptionist not so much, she is in your business, and isn't nice. Front desk manager is slow to submit to insurance causing appointments to be missed and need for new referrals. She yells across the room to physical therapists as to what your here for and that violates hippa. She just makes you feel very uncomfortable every time you go there. She runs the wrong insurance through, make sure you double check this information when switching insurances. She makes u feel stressed out because she doesn't run the insurance information on time. and doesn't follow up with the patient about what's going on with coverage. To much of a hassle and stress to be dealing with pain and this at the same time. Your better off going somewhere else.
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August 2022 by W. W.
I waited a long time to see how all of this turned out - now it's time to tell what happened to me at Countryside Orthopedics. I woke up on 3 May 2021 to a hot, painful knee. I was out of town, so I had to wait until I returned to get an appointment - I was able to be seen three days after returning to town. I explained to Dr. Williams that I'd been rolling luggage, running up/down stairs, etc., perfectly fine the night before (2 May) - but woke up in pain, with redness, swelling, bruising, and heat. I could barely walk on it.I explained the sudden onset to Dr. Williams and I said it felt very much like when I'd torn a tendon in my heel years ago. He said it couldn't be anything like that because I 'would have known when it happened.' Dr. Williams did an X-ray and diagnosed me with M17.0 Bilateral primary osteoarthritis of knee. He gave me a cortisone shot...which did nothing, and told me to get a brace. I started physical therapy across the hall...after several visits, (they're actually very nice, but 'cold laser' ie ~660nm of Deep Red light therapy?! ...it accomplished nothing...but you can look up the science on that - to each their own) I explained to one of the PTs that I am /not/ a complainer, but it wasn't getting *any* better. That PT encouraged me to call the office for an MRI.I called, left a message, no response.Called again - same effect.Their front desk staff like to spend a lot of time chatting with one another, but not actually working ¯\_(ツ)_/¯ My chiropractor felt I likely had a torn meniscus. I called Countryside Orthopedics and asked to see their head doctor, Dr. Lower. I went in exceedingly unhappy, and while his bedside manner is impeccable, Dr. Lower upheld Dr. Williams' diagnosis of bilateral primary osteoarthritis of knee. (Just wait...stay with me on this...)I continued with physical therapy, as well as a chiropractor for SIX MONTHS. Finally my chiropractor told me to give up on Countryside Orthopedics, and call my family doctor to ask for an MRI. The results came back...I had a slightly torn meniscus (both sides of that leg) and....***My leg was BROKEN in TWO PLACES.*** ....I hobbled around on a BROKEN LEG, with a torn. meniscus. for. SIX. MONTHS. I also do /NOT/ have osteoarthritis!In my opinion, Dr. Williams and Dr. Lower were a complete ZERO on the helpful scale. The front desk was discombobulated and did not return my calls.I'm REALLY disappointed to have wasted so much time, co-pays (!!!), and been in PAIN for much longer than necessary. It is now August of 2022, and the breaks have healed, but it took much, much longer than necessary. So - yes, I apparently have a special talent of breaking my leg while sleeping - it would be /really/ nice to have had a doctor who was willing to LISTEN when I continued to say that it REALLY hurt! I would never recommend Countryside Orthopedics to anyone!
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August 2021 by Greg F.
I arrived on time for my 3:00 appointment and was shuttled into a small room at the end of the hall. I sat there for over 50 minutes without any contact with anyone, not a word. If sitting alone in a room for almost an hour sounds good to you, then by all means give them a call!
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July 2021 by Nick Lombardi
Staff is incredibly compassionate and focused on the patient. They are truly outstanding in every aspect.
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May 2021 by Ammro Ammrogeddon
Dr. Lorenzetti is an excellent surgeon that I recommend- he performed my shoulder surgery after I suffered an AC separation (Grade 3) from a brutal bike accident. 7 months out of surgery and I’m on the path to 100% thanks to him and the PT staff.
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April 2021 by Jessica S.
My daughter fractured her radius so we had an appointment here today and had a wonderful experience from check in to check out. The man who checked us in was friendly, quick, polite - we were sent to a room quickly and the DR came in and explained the process of the cast to us, then Yani put my daughter in her cast and he was the friendliest, nicest man! Seriously, give this guy a giant raise he's an amazing asset to your team! We were checked out by another man who was super nice, set up our follow up quickly and got us out of there seamlessly. Great job - I think your staff was amazing today!
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January 2021 by Ali Zinat
This physical therapy practice played a big role in my recovery from tennis elbow. I went in feeling like my arm would never feel the same, they worked with me on my different types of treatment and it shows they care about their patients and well being. Allyce is a wonderful hand therapist.
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September 2020 by Silas Jenkins
Doctor Lower and his staff have been treating me since January and performed my ankle surgery. I cannot Recommend them enough! The entire staff is great. They are friendly and helpful and always make you feel welcome. Best doctors office I’ve been to in years. Love them!!
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July 2020 by Brenda S.
I had a swollen knee and they got me in pretty quick to see Dr. Lower. He was gentle and very informative as I had to have quite a bit of fluid extracted!. My husband and I have been going here for years. There is never a wait more than 10-15 minutes!
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February 2020 by Andrea W.
I came here after getting referred by my primary care provider to have my hand looked at. The Orthopedic doctor was really helpful and he was also able to operate on my hand and managed my pain. The staff was really helpful and the Doctor/Surgeon was really knowledgeable. I actually recommended him to my husband who also needed to see an orthopedic doctor. The doctor was able to give him some recommendations and after doing some steroid injections, he recommended a surgery that might be able to fix his problem. They helped him get approval from our insurance company and got him scheduled for surgery within a month. They ended up doing radial tunneling decompression on his left arm. The surgery went well and he's had his sutures removed. He is now going through physical therapy every week (whichbisbonly across the hall from the Ortho clinic) and he's slowly getting more use and functions back with his left arm. We've got a long way to go but we are really happy with their staff and how they've taken care of us. I highly recommend if you ever need any Ortho care!
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February 2020 by Deborah Patterson
Dr.Khan is the best hand ortho i have seen in a long while
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May 2019 by Tammy Cornejo
The staff and physicians are always professional. This is what a doctor's office should be like. They keep you in the loop with everything going on. My son has a bone condition and has had 7 fractures, one of which needed surgery. They were amazing at making sure it was done right and working with a small 6 year old. They were very patient and great at giving me tips on how to help my son recover and be more comfortable. I would not go anywhere else. Trust you are in great hands here!
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September 2018 by Daniel Channell
Great care...great people. The physicians and staff are welcoming, knowledgeable and very friendly while helping you get back to pre-injury/surgery condition. I would highly recommend Countryside! They're the best!
