-
December 2023 by Nunya Business
This is the worst bank ever. In order to qualify for a hardship extension payment for your loan, you have to have income. If I had income, why would I need an extension? Makes no sense. Wells Fargo nor Suncoast gave me any issue. They say a supervisor will call you back, and they never do. I've had them for a year, and it's the worst customer service I've experienced. You can't hardly understand what the reps are saying, and each one will give you a different answer to the exact same question.
-
October 2023 by Mandi Trame
Went above and beyond to take care of my situation. Thank you Jim for being so great to work with. I highly recommend this branch!!
-
June 2023 by Bryant Fitzgerald
Worst experience ever
-
April 2023 by Mike Fay
Great bank to work with
-
October 2022 by Mar Hum
Open an account and could not reach nobody for anything. Had a hard time opening because they send you email saying it's Open but you have to download the app or go on website to login. There's no username or code so how you expect ppl to access they account without knowing that information M&T. Call customer service and they always busy doing absolutely nothing. I know because it took 45min in the early morning hrs and then they place me on hold and a different rep. Pick up asking same old questions as if it's my first time calling. This happen 3 times and still didn't hear back from anyone. No calls or emails about my banking. I had 2 complaints in my first 3 days of experience with them and now I have 2 more 3 weeks later. This bank is a joke and don't expect anything to happen if you want results
-
August 2022 by Scott Migliore
One of only two branches here in Richmond, these are the furthest South M&T locations in the USA. Extremely friendly and helpful associates. Ive been at this branch for 5+ years and its always been so.
-
March 2022 by Jai Romero
Rude rude rude! What a joke of a bank! I only need a payoff letter for my RV and this bank can do nothing at the branch, and the 1800 number can mail a letter that will be null by the time it gets here. Can not wait to be done with this bank for good!
-
October 2020 by Ashlee Ayers Martin
Great place for young kids! they are doing a great job with cleanliness during COVID.
-
September 2020 by Donna Johns
A wonderful place for children to explore!
-
September 2020 by Ashley Denison Simmons
I'm sure it was great before the pandemic. I saw pictures and reviews from before on Facebook and Google and we were so excited to bring our kids there. It looked amazing! We knew certain things would be different and possibly closed due to COVID. We understand and respect an abundance of caution. But we went today for the first time and it was such a disappointment. We made our reservations yesterday. We made the drive from the Fredericksburg area but (of course) ran into b
-
August 2020 by M S
Very Good Bank and friendly staffs
-
May 2020 by Lisa Monahan
Everything, my grandkids love all locations of the museum. I especially love the shopping and play food
-
March 2020 by Alex Blackwell
Very fun for the kids 11mo and 2yr. Lots of interesting exhibits and very affordable.
-
February 2020 by Victoria Ramos
Very nice and peaceful atmosphere for the little kiddos !!
-
February 2020 by Sridhar Srinivasan
Very Good Bank and friendly staffs
