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July 2024 by Josh Irby
I did an iron fitting today (July 13). Larry was my fitter. He was very knowledgeable and great to work with. He took his time and answered my questions. I would definitely recommend the fitting service. Overall great customer service today.
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July 2024 by mattie grant
Randy was extremely helpful and patient!
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July 2024 by Jason Drake
Great service!
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July 2024 by Daniel Timberlake
The manager was very helpful, as a begginer I felt over welded and thet made me at ease without trying to up sell me.
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May 2024 by Neal B
Decent store but a bad location that's surprisingly difficult to find. This store won't be around much longer. The new PGA superstore on Broad St. is going to bury them. GG should have stayed at their old location.
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May 2024 by Art Hungerford
Immediate service, fitted for shaft, in and out. Great experience.
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May 2024 by Martin Smith
Drove an hour round-trip to return a damaged club I'd purchased the day before with one the website said they had in stock, to find that it wasn't in stock, and the employees wouldn't pull a head from a different club to build the club the site said they had because "it would screw with the inventory system." Which is already hosed, because you don't have my club. We should all be fit by independent fitters anyways -- lesson learned buying from a big box store, won't make the mistake again.
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May 2024 by Jason Higginbotha
I just went there to TRY to hit a Driver and a fairway wood. Chris came over and took a few extra minutes with me to help me find something that picked me up further than I have EVER hit either one !! I can’t thank him enough for the extra time he spent helping me !! Greatly Appreciated !
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March 2024 by Dylan K
The store obviously has a great selection of products related to golf but the staff has the worst attitude. From the floor employees that make you feel like you are bothering them to the back end customer service. I called to try and track an order and they told me sorry not much we can do. After calling the manufacturer directly the manufacturer suggested two options: 1 have GG provide a PO number or 2 they would be willing to hop on a three way call with GG to help get it all sorted. GG refused to do either of the aforementioned solutions, even after I said this was at the behest of the manufacturer. The PGA Superstore cannot open soon enough so I never need to deal with the GG employees ever again.
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February 2024 by Aiden Darden
Very mixed review here. Upon entering golf galaxy, you’re immediately greeted with the most elitist atmosphere a store can offer. A month or so ago I brought in my driver to be inspected/repaired. I’m a relatively new golfer and didn’t know what to expect as I walked in, so I tried the front counter. I was greeted by some snobby old dude who made multiple *unneeded* comments about my swing, ridiculing me for breaking a driver. As he directed me to the back of the store, I overheard him snickering to a fellow associate while looking at me as I walked away. Fast forward to now and I was greeted by someone at the front counter and asked about my golf game by an associate at the fitting counter. The interaction was really pleasant and felt personable.I guess if we fired every old a-hole who played golf, we’d have no more golfers. Nonetheless, be better.
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January 2024 by H P
Fitted for clubs and Chris helped me. Fantastic experience. He was patient with me, informative, and helpful. Purchased all new set and cannot say enough good about the experience. Ask for Chris. He was great!!
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December 2023 by Michael Lamberson
The staff is exceptional, from the checkout guy to the sales assistants. We were welcomed upon entering the store and directed to the proper department immediately. Larry spent a lot of time with us in the simulator to make sure we got the perfect club. Ample inventory and selection for anything golf related.
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December 2023 by Patricia “Patti” Green
They need an (Undercover Boss) episode.
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September 2023 by Gene Thompson
Good atmosphere, plentiful, interesting inventory and helpful employees.
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September 2023 by Kenneth Kirby
They always have everything I need and the people are very friendly
