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March 2024 by Justin Davis
Took my vehicle to get it inspected. I was told via app and on the phone with John that to pass, my vehicle needed the rear brake pads and rotors replaced. Also was told I needed a valve replaced. After I called back and asked bluntly, will my car pass with just the brakes fixed, I was told the valve replacement was highly recommended, but would not impact the inspection, which was contrary to what the app stated. Also, I gave consent on the night drop off to dispose of parts, as I thought I only needed an inspection. I told John that I wanted my old brakes and rotors prior to the work being done, yet there were no parts in my car. Met him when I picked up the keys, and he didn't say anything about not saving my parts. I'll never come back to this dealership for anything. I understand that my brakes need to be replaced, but I don't trust you when I'm told differing things about what my vehicle needs to pass an inspection. Total upsell and not appreciated. In the future, I'll pay someone else to do my inspections. Shady business practices.
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February 2024 by michael hood
Did exactly what was asked in service department fixed the problem and a couple of others by replacing the part I requested
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December 2023 by Fred theflo Oliver
Impeccable work by the Service Department to get a vehicle that is not even a brand the dealership sales in PERFECT condition. The work that was done and quality will go a long way into the New Year. THANKS SO MUCH!!!!!
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December 2023 by CHARLES TURNER
It took me/them 5 months to come across the right truck, worth the wait. Everyone was very courteous, helpful and patient. Ali was my direct sales person, he was very polite, knowledgeable and stayed in touch throughout the process, along with Ali the other salesman was Mike and he to was helpful, polite and patient as well. Kalo the general sales manager was patient, helpful and never pushy. A good experience, thank you all.
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October 2023 by Donnie Gray
Worst service department ever !!!
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September 2023 by whitterbug84
I went to Lindsay Chevrolet for a state inspection. The employees were all super nice, the waiting room and clean and comfortable with free coffee and sodas. I waited for a about half an hour in total but killed time by exploring nearby shops. They were so kind and decided not carge me for the inspection! It was a very nice experience and I'll definitely go back to them again for service.
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July 2023 by Bruce W.
I take my pride & joy--2006 SS Silverado Dale Earnhardt Intimidator model truck--1 of 43 driver intro vehicles for the 2006 Daytona 500--in for State Inspection,regular maintenance and any mechanical repairs required.I've always relied on my dealer for any service.I'm new to the Front Royal,Va area in the last 4yrs originally from Daytona Beach,Fl where I purchased my truck new.I would rate Lindsey Chevrolet up at the top for service.I'm extremely pleased with them..all very courteous,great service and top quality work.In fact I would love to work there! Bruce Worrall
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July 2023 by Alfonso Espinoza
We have a great service by Ali and we want thanks him for his help
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June 2023 by G W
David in service so amazing and extremely helpful.
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May 2023 by Apple H
Okay so Lindsay Chevrolet responded to my last post which I'm pretty sure that pops up on every single one I don't think they actually read their reviews but all I can say is haha yeah right like y'all are going to fix anything and make it right
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May 2023 by Mobashar A.
Summary: "You will definitely NOT love it at this dealership". This dealership is not honest and behave like professional crooks. They play games and add hidden charges totaling several thousands. They do not disclose charges at the time of ordering the vehicle. Based upon my personal experience, I can easily say that Customer Satisfaction does not mean anything to them. I highly recommend to stay away from this dealership.My experience: I ordered C8 in February of 2023 after I received a call from this dealership that they have allocation. I placed deposit of $2500 upon ordering the car. Dealership promised that they will sell it to at MSRP. The MSRP for my order was about $83,805.00 including Destination charge.Dealership did not disclose amount of processing fee or other charges at the time of order. They just said it will be at MSRP.Car just arrived after 3 months of wait. I was happy to hear the news. They send me the total Price of $94,177.33. This grand total included Virginia Tax of 3,495 . They added several thousands under the name of ;Taxable fees (estimated) : 1,895.00Processing fee : 995.00Gas N Go : 3,495.00I understand processing fee is ok to add even though it is bit higher than other dealer charge in Richmond area.Upon reviewing the I pointed out to the sales person that I was told vehicle will be sold at MSRP and you are adding several K in the name of "taxes".Their answer was Tax of $ 1895 is " Freight Taxes" dealer paid. I pointed out that Freight charges of about $1300 were already included in MSRP.I was told they cannot waive these charges. Apparently my reasoning did not work. I was very disappointed and saddened. I felt violated and cheated. It was a matter of principles and honesty . They were adding several K markup in the name of Taxes and charges Freight twice. Instead of arguing further I decided to ask my deposit back. I am thinking to report then to Dealer association, BBB and Chevrolet.A reputable dealer would NEVER do this to a customer who waited for his car for 3 months and placed a deposit ( they have not refunded it yet). Obviously Customer does not mean much to this dealershipMobashar Ahmad, MD
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April 2023 by Brian D.
Mixed review. The representative we worked with, Ali, was very helpful, respectful, and patient. All the rest of the staff were also friendly and helpful, and got all our questions answered before we got out the door. However, as other posters have noted, the pricing aspect was less than straightforward. We had arrived with the intent of paying cash at the advertised price, plus the normal fees for taxes and tags. Instead, we were disappointed to find out that there was an additional $1500 charge for cleaning of the A/C system and that the advertised price included a $2000 discount for using dealer financing. Neither of these things were mentioned in the advertisement and thus came as an unfortunate surprise. In the end, following quite a bit of back and forth, we did make the purchase and are happy with the vehicle we received.
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March 2023 by Mel Mauris
Mister ALI is a excellent with the process it was all down the right way. He’s on his own front we games. Very simple and easy to work with.
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March 2023 by Mohammad hossein Sabbery
I have purchased my second vehicle from Lindsay Chevrolet and I’m very happy with it. I highly recommend this dealership. Thanks Ali and Kalo.
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February 2023 by Mike Aliano
I Highly recommend Lindsay Chevrolet, Excellent service and Very good customer service,Ali our salesman is Excellent!!
