Hardware Stores in Front Royal, VA

“Dear Ramsey True Value Hardware,In my twenty-five years of experience in customer service, I have always strived to deliver proactive, tailored, and timely support, making customers consistently feel cared for and that is exactly what I got from your team during my last visit to your store.I watched firsthand your team do three important facets of focused customer service:• Managing sensitive customer information• Providing personalized support• Delivering a great customer experienceEveryone was great; however, Zach and Allan were outstanding. Absolutely outstanding. They were super busy but stayed approachable, personable, patient, driven and fun.Zach and Allan, along with the rest of the team understand that propelling a company’s mission through every customer interaction is critical to fostering long-term loyalty—and that is exactly what they did. Your store is my new first stop for all things hardware!Best regards,David White”

“If you are creative and love repurposing projects this is the place to go. Prices are reasonable and documentation on items’ history was amazing! I feel like a kid in the candy store every time I shop here. I haven’t been disappointed with anything I have every purchased.”

“Nice clean store , customer service is very good. Some good deals and to be fair some things are I think overpriced. But they do guarantee most if not all tools I've never had to exchange yet but my son did with great ease.”

“I did purchase a RK24 Tractor with every attachment and accessorie available at the time . This has been a wonderful and helpful tractor . Rural King has a lot of goodies , kind of like TSC on crack .They offer a lot but I would like to see the store more organized and looked after . I found electrical receptacles on poles busted open (electrical and shock hazard ) old floor plates that I've twisted my ankle on . Just be aware of these things but otherwise a nice store to go too.See 2 updates below:Bathrooms have changed recently and a fun store to visit . I do however don't like the fact that after a purchase of a firearm that a manager is called to walk you out the front doors, in public view, before handing you your gun purchase . It makes you feel like a chastised kid and also announces you just bought a gun. Not a very good security issue for the customer to show outsiders you have a gun now in your car . I do not like this at all , someone pointing out I have just bought a gun . Stupid thing is I am carrying a concealed firearm in the store when they do ,so I don't know why they do this. Stupid stupid idiotic lefty liberal democratic policy . Unforgivable.Update. The manager did reach out to me but I haven't responded back all I need to know is when the policy has been changed .I will say that they did hire my old gun dealer who is very knowledgable and a great person , I don't want to discourage anyone from buying a gun especially if they go see Jim Johnson at the gun counter . He will set you up .Update : I have heard that Jim Johnson passed away . God bless him .”

“I like Lowes for the options. I do not like only self-service registers. I like Lowes, but I have a few times had to go to the Local Tru value (Ramsey harware) for items that should be stocked but are not. I would rather support little mom and pop shops.”