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July 2024 by Faisal Ishanzada
Best customer service!
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May 2024 by Jeff Perreault
Daughters love this place
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May 2024 by Kevin Hale
Store is clean, smells amazing, and the staff is very helpful and kind. The only thing I would recommend is to fix-and-or get rid of your DoorDash option. It never let's us check out with the red card option there and the poor workers have to go through it for nothing every time and it creates a long line, I felt bad for how many people I held up and the poor girl that had to ring me up 4 separate times for it to not work because DoorDash couldn't get its caca together.
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April 2024 by Kyndall Menard
Good selections but terrible customer service
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April 2024 by April C
We love coming to this location ?
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March 2024 by Mala D.
I have been a long time customer and absolutely love the care that I received. Chancery is just the kindest and most wonderful person. She definitely knows how to do color and cuts.
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March 2024 by John Allee
Seems my girls love this place .
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March 2024 by b b
Brittney was wonderful and helped me so much! Excited to finally have foundation that actually matches my skin!
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March 2024 by Katie
Store hours say they are open at 10am …. It’s 10:40am and the doors are locked and it’s dark inside, still closed. There were a bunch of people outside wondering what is going on … please update your hours online if they have changed:
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February 2024 by Heather Higgins
This store is filthy. There’s dirty makeup all over the samples & displays. I have the unfortunate experience of going in twice the past two weeks and the same trash and mess from the first visit was still there. The staff is not very kind, and seemed very annoyed that I had my toddler with me, although he was extremely well behaved and didn’t leave my arms or touch anything. I know there’s a trend of young girls going in and playing with the samples but both times I was there recently I didnt see any children making messes. There’s old dried up bottles of foundations & smeared lipstick all over the displays.
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January 2024 by Andrew Rodriguez
It's the holidays...... 8 reps help you out on the floor, and 1 works the register.
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December 2023 by Mercedes Ireland
Terrible service especially as a black women. I walk into store and I felt watched.I ask Megan, the beauty advisor and explain that I am buying some products because I am visiting VA & forgot my makeup bag. I asked it I could have a sample of the nars foundation in the color Aruba that was on the shelf, & the color in urban decay of liquid blush. She told me they don't do samples at all in Sephoras in the area. I went to Sephora in Kohl's yesterday and bought something and saw someone give someone a sample... as I am walking around they are looking at me and I think they are talking about me on the walks. I even had products in my hands I was buying so it’s not like I was asking it without buying anythingIm was upset my hands are shaking because as a black women i felt watched. As a I VIB member for years i know that policy of no samples is a lie. I start messaging sephora virtual beauty advisor and show her that the lady said they should have samplesAs soon as Megan sees it messaging Sephora she changes completely and tells me all the foundation samples she has. And even pulled a drawer from rare beauty FILLED with foundation samples. When I went to checkout the cashier asked me about my Kate spade bag and if I even had bought it a Kate spade store which made me feel like she was trying to say it was fake.
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December 2023 by Katie Ayers
Looooooove this store! The staff is so friendly and eager to help and always checking in while you’re shopping to make sure you find what you need or have any questions. They have real knowledge to answer your questions and if one doesn’t they actually all work as a team to get you the right answers! They put Ulta to shame on so many levels!
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December 2023 by Waldo Valdivia
Great customer service
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November 2023 by tony mayhew
Employees were very friendly, associate Karen was very attentive and wanted to help get the best cologne for me
