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December 2023 by Mary Misleh
Not accustomed to giving reviews, but this is unacceptable this morning. I was told earlier in the week, just bring my car in. No problem , I thought I would be able to do the inspection , emissions and oil change together. I was told that I need to schedule an appointment for the oil change. Again, no problem scheduled for 9.am.the following morning. I got there and told the desk I was there for my 9 am only to be told it would be another 30 minutes, there was already another car having an oil change. I reached back out at 10 am to ask about my car, only to be told they are working on it. I got here 5 minutes after the call. My car is still in the bay being taken care of'. Not answering my question when I called to inquire is extremely rude. Not to acknowledge my appointment and why my car isn't done is unacceptable. It's 10:20 and still not done. Leads to believe they brought my car into the bay when I called.
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September 2023 by Brian Tran
Arrived at 8am. Opened at 8am sharp. Quick 15 min inspection. No issue.
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August 2023 by Cosmo T
We’ve found them honest and quality work over the past 10 years
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July 2023 by Rushabh Shah
Recently found slow leak on one of the tires. Another tire shop recommended replacement but Sunnoco fixed it easily for $45. It's been a month and no issues.I routinely go hear for safety and emission also. Would like to add that Mr. Khan has been very helpful in all this.
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February 2023 by Darren W.
I highly suggest taking your business elsewhere. Before the new owner took over about 1 year ago, the place was a good, honest, family-owned business. Now all honesty and transparency is gone and the quality of service is terrible. My experience involved 2 of my vehicles and is described below:My Land Rover Discovery was having misfires as I confirmed with my OBD device and phone app. But I wanted a professional diagnostic and the owner of the Sunoco said their $10k diagnostic system would provide that for $140. I did the diagnostic and they showed me a list of codes on a piece of paper. Was a tiny bit more info than I already knew, but It was clear I needed to start with a basic tune-up ie plugs and coils. I asked if I could provide the Coils and they would provide plugs and do the service. That was the plan. In the meantime, I needed to get my old 4runner drivable, and it failed safety inspection there as there was a problem with the brakes, likely the master cylinder. I asked if I could provide them the part and they said yes, but of course the part is not warrantied by them. Understood. They installed the cylinder, and I drove away noticing the brakes were great again, but just around the corner, my EBrake light was coming in, specifically when I stopped quickly. I returned and showed the mechanic and owner and they only said I had a faulty part and should consider swapping the sensor from the old, and re-bleeding the brakes. They said there was nothing they could do because I brought in the part. What about ensuring they did the service properly?? They said it was done perfectly. I went home frustrated and looked closely and noticed there WAS NOT ENOUGH BRAKE FLUID IN THE CANISTER. THATS ALL IT WAS!! The owners said they are Master mechanics...What? They simply put Zero effort into the issue because I brought them the part, or they simply have no clue about diagnosing a simple problem. At that point, I wanted my Land Rover out of there and decided I did not want them to touch any of my vehicles ever again. I asked for my vehicle back and the owner said I had to wait to see if it was drivable as maybe they installed the plugs and it wasn't drivable. What? They didn't have the coils I was planning to provide and there is zero logic in doing this service until you have both. It was as if he was trying to hold my car there!! I said I would wait until the mechanic came in, but then an honest employee said to check and see if the new plugs had been opened. They had not, so they said I could have my car back. The diagnosis was $140 and I asked for the professional report/print out of all the trouble codes, and they did not have one. This is the diagnostic and they lost it!! What?? I simply said whatever just please give me my car and that I think I remembered the codes or had grabbed a photo of the codes...as I had this strange feeling they would lose it. They did. The owner and the mechanic are not Master technicians (the owner kept telling me this) and I highly suggest you steer clear of this place. I shouldn't even of paid for that $140 diagnostic as I never officially received one. But I paid anyway as I just wanted to be done with them and get my vehicle back. FYI the Meineke car care center near Tyson's is an honest place with quality technicians. I can recommend them for this area.
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December 2022 by Julia Asoni
I have been coming to this Sunoco for registration & minor things for years, but after a recent accident, I chose to give them a try for body & mechanic work. I am about to pick my car up, but assuming everything works well, they have earned my business for years to come. While we dealt with several complications (on my end) over the last 3 weeks, Khan has been attentive and customer service focused. This is what you look for in a neighborhood mechanic/body shop. I’m so thankful. ?I’ll update if there are any issues, but at this point, ⭐️⭐️⭐️⭐️
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November 2022 by Jack G.
I have been getting safety and emission tests here for the last five or six years. Always a great experience even when my older car failed a safety test, it was a correct call. The repairs done there were reasonable and very fair.
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October 2022 by Reshondra P.
Horrible horrible horrible Lies lies Asked about emission and I was told we stop at 12:30 got there before 12:30 and he say oh I stopped early because I have 3 cars already. But u stop at 12:30 why r u stopping early UNPROFESSIONAL
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July 2022 by J Fierro
went there today & the mechanic inflated my tires right away, just want to give a great review to him & thank him again!
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March 2022 by Skip V.
A regular here as their work is top notch! As a car hobbyist they get all the work I can't/won't due. They are reliable, honest and very professional. The only shop I trust with work/advice on my 2000 Pony car. Anyone who asks for a recommendation, this is the only shop and team I recommend. Been dealing with them for over thirty years. They take care of my family and friends cars as well. That's over six cars. Thanks for all your great care of our vehicles!
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October 2021 by Varun J.
Went in for a oil change and was done in 30-40 minutes. Lots of food locations in the area whole waiting. They made sure I got the right oil and even told me that my tires were getting bare and I should replace before the winter. They were very helpful and I will probably go again.
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October 2021 by Yan W.
I had a pretty bad experience trying to get my inspection done. There was only one car in the bay but it wasn't clear if I could wait or if they were not taking anymore customers. After waiting in what I thought was the designated spot and no staff member indicating anything (there was plenty of staff who just ignored me). I decided to park my car real quick and run in and ask. Well, another patron decided to block my car in while she went in to see if they were doing inspections. As shenanigans and arguing ensued, I tried to leave, but again my car was blocked into the parking spot. It was definitely like an episode of jerry springer that I did not want any part of. Finally I did a 30 point turn and managed to escape the Jerry Springer Sunoco. The whole experience without an inspection took 20 minutes to escape.
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May 2021 by Jeri Gibbon
They had gas this morning... Yea!!
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March 2021 by Artoghrul Ismayil
I always come here if I need any inspections and or small things done to my car. The guys who work here are genuinely nice and know their stuff. They are always professional and it is evident from how clean they keep their shop.
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January 2021 by A R
Honest and professional. Reasonable prices, and prompt service. Also they provide state inspections. They have every quality you want in a mechanic shop. Will be a repeat customer
