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December 2023 by Meika Ungricht
I've never had problems with them. Super convenient for a target run and they always know when I need my flu shot.
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October 2023 by Roberto Mele-Casillas
Since they close the CVS across the street. This CVS Pharmacy is a nightmare. You have to wait in a long line if you're waiting to pick up a subscription. I would suggest you look into getting your medication at a different CVS pharmacy.
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October 2023 by Mike Senna
What happened to this CVS? I have going here for over a decade. Service now is slow and staff inattentive and pretending to “work”. Saw one guy looking for a lost script and counting bags in same bin 5 different times in the span of 15 minutes. He was like a lost dog looking for a bone. How do I know? Waiting in line for 30+ and on the phone waiting for 45 minutes (while in line). Saw older woman in the back staring into space. Who supervises this staff. The pharmacist looked dazed When I asked why no one was answering the phone - the guy look dazed and walked away. I highly recommend drug testing of the staff and close inventory of drugs. Something is off at this place.
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October 2023 by G Beck
Have been utilizing this pharmacy for years and it used to be good. Now, it’s a guarantee 15-25 minutes standing in a long line waiting, waiting, waiting. Get your act together CVS and hire more staff! I’m looking for another pharmacy as I doubt they will improve.
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September 2023 by Duy Vũ
Very rude employee. I patiently waited in line and when I got to the counter, my prescription is not ready so the guy told me to wait next to the line for 15 mins. I was waiting then a girl in glass came out of nowhere and told me if I want to pick up, I have to step back in line. I explained my situation but she didnt want to hear and pointed to the line and told me to get back in line still. Very unpleasant experience, wasted my time.
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June 2023 by April Gray
This CVS was great— friendly and knowledgeable team, efficient, and communicated expectations very well. This is a complete 180 from my experience at the Quaker Ln location, where there is an issue every single time I need a prescription filled— medication not in stock. being told different reasons why my recurring prescription isn’t filled in a reasonable amount of time (days and sometimes weeks!), very poor communication, etc. I will be switching my prescriptions to the Arlington Blvd location, even though it’s much less convenient.
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June 2023 by S J.
Keira wa Super helpful she would not have a way to get my prescription for me in a timely manner. I highly recommend being patient and be sure to go and get your prescriptions there even though it may take a little longer. Customer service is very pleasant vertically with Keira and give her five stars.
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May 2023 by Katherine Freeman
Lucy was fantastic and even called the call Center and then called me back to check about my prescription. She was terrific. I have had issues with this prescription each month and she was on top of problem solving why it was hard to get it.
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May 2023 by Eli 22nov
I have no idea how this pharmacy even got five star. I have so many meds to pick up and they don't prepare it to pick up all at once. They make me come different days.Also, they got my pre authorization forms and my insurance approved. They don't even have the medication and THEY DID NOT EVEN ORDER IT AFTER DAAAYYYS. really bad customer service. I have to make so many trip to get different meds. Tired of it. I'm going to change my pharmacy.
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May 2023 by Victoria Henriques
The pharmacy tech treated me with the upmost kindness and made sure I got the best prices available. She was amazing. Her name is Margo.
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April 2023 by Mark H.
Lousy management. This place does more business than it can handle and is always understaffed. It takes forever to have a prescription processed and as others have noted lines are long.There's no excuse really. Hire more people. "People won't work for the salary we offer". You are doing a ton of business so offer more. Until then, this is the last time I will do business here.
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March 2023 by H. Kimmitt
Agree with other people reviewing. Refused to tell me if a medicine I need is in stock or not. Nation wide medicine shortage and this is their response? Unreal. 20 other pharmacies told me over the phone and saved me a trip.
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February 2023 by Sandy D.
Never opens on time. Pharmacist is late or not coming, who can tell. Come back after work and 20 people in line and my prescription will take " 20 minutes ". Sad
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October 2021 by Tobi OT
If you have a medicine you need to check in stock. I was told 2 times and 2 different stores that they are not allowed to give you that information. So if your medicine needs to be filled on a timeline and you work so you need to call in first . Don't bother calling this cvs but another one . This isn't a cvs policy. Just their policy. The women on the phone was polite but this policy is abelist.
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March 2021 by Kim Carusone
Best pharmacy. The team here remembers me (even though I only picked up a prescription regularly for about a year) and they have helped me fix a HUGE issue that was caused by my employer encoding something wrong on my insurance. If it weren't for them, it would have been a bureaucratic nightmare to fix, but they got it straightened out by calling and working directly (while I was right there) to get it fixed.Another time, my pediatrician gave me a prescription for eye drops that would have been over $150 and wasn't covered by my insurance. The pharmacist called him back while I waited a few minutes and got a replacement that was covered (and just as good). I was done in about 5 minutes, even with the need to get another prescription. And they didn't just ring it up and make me deal with the fallout -- they noticed the price and the lack of insurance and they were the ones to recommend they help me find another. They really go above and beyond.If there's a wait, you're probably going at a busy time. I find that mornings aren't busy, and neither are evenings most weeknights. And, like others mentioned, I can do some shopping if need be.The team at this pharmacy is vastly better than all the other CVS pharmacies I've ever been to, they are super conscientious (which is definitely something you want in your pharmacists), kind, and diligent about fixing issues.