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July 2024 by Steven Madewell
Worst pharmacy experience I’ve had. Pharmacist and pharmacy staff were rude and expected me to wait over 3 hours for a simple prescription. The pharmacy staff made an effort to be inconvenient and encouraged customers to go to other pharmacies. Never coming back. This is why CVS is shuttering stores.
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July 2024 by Jennifer Cooperman
Very disappointing. This location is supposed to offer secure disposal of unused medications. When I asked where the secure box was, the staff person just looked at me and said "it's full" -- no further info about when it might not be full?? There are too many other CVS locations to bother with this one.
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July 2024 by Carmen Bonilla
Years later still same issue with pharmacy
Someone really needs to hire some new pharmacy staff. They are always overwhelmed, and I feel so bad for them. I constantly have to wait in line for 15 even 35 minutes and it's so stupid considering I have just had back procedures and all of these things and they say the prescription will be ready in 30 minutes: Yet an hour and 15 minutes later, they askyou to go sit down because they are just too damn busy
The staff is very friendly and they do an awesome job remembering me. But, unfortunately that is irrelevant when providing a service such as prescription management in a timely manner and promised by the COMPUTER
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June 2024 by Lin Shi
Please stay away from this location. Seriously, out of all the CVS stores I've been to, this location is the ABSOLUTE WORST. On Saturday May 18th, 2024 around 10:30pm, I walked into the store because their website indicated that their photo booth is open 24/7, and I needed a passport photo to be taken under the time constraint. Without even listening to me what I wanted, the male staff member and the female manager were SO RUDE to me while I was standing in line to be assisted, and told me that the photo kiosk closed at 9pm, and they "locked the machines" after that. I calmly told them that their official website says 24/7, and they started yelling at me that they were assisting another customer. But I didn't tell them to drop everything and assist me right now, like what the actual heck?! The female manager who speaks Spanish then turned to her customer who also speaks Spanish and were talking in Spanish behind my back and complained about me, which I heard and understood. The paying customer then even turned to me and said "the pharmacy closes at 9, you should just come back tomorrow", like what?! So rude and unprofessional.
The female manager then finally sent the male staff to ask me what I wanted for a photo. I told him that it could be easily done -- they just needed to pull down the white background wall, use their camera to take a photo, then send it to the Kodak kiosk for it to be resized and sent to my email. He then changed his verdict by saying that "the machines were open in case customers want to print out their own photos, but the photo center closes at 9". I asked about the charges for the photos, and he talked over me and thought that I was challenging his words, while I was just trying to figure out what the price point was. He was so confusing, condescending, and just plain disrespectful.
In the end, I paid at the self checkout, and somehow he threw away the verification code that the system printed out, which was needed for me to digitally download the photo. Thankfully I already have access to it via email, but when I asked "what did you just throw away in the trash?", he responded with "Do you need anything else? If not, it's done, you should leave now". When I asked for a receipt, he somehow tore off a receipt from another customer's transaction from earlier that night to give to me. What the hell?!?!
They're supposed to be helping customers. I had stepped into the store thinking that it'd be a quick errand. Instead, I spent 20 minutes there, rationalizing with them and left feeling furious. What in the bizarro world is this? What is wrong with them?! I feel like they hate people and try to do less than the bare minimum to push people away. Just take a look at ALL these bad reviews; these descriptions absolutely ring true to my own experience. I attach the receipt he tore off from an irrelevant transaction that night as an evidence. If anyone is considering coming to this store, save yourself the frustration and go elsewhere. I'm never stepping into this store again.
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June 2024 by figgledoohere
The pharmacy workers don't care and do anything in their power to not answer your questions and push you away
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May 2024 by Mati Pena
The employees here treated me with a lot of racism just for asking a woman if they knew where a 24-hour CVS was.
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April 2024 by Yes TonyMontana
one of the best experience I have when ever I come to cvs .thus Gentlemen chanrajveer deal very helpful in all terms wether its coupon ir reward.he need to promoted for sure.he is best in his work God bless him
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March 2024 by Chalang Rasul
Honestly. Coming in, seeing the reviews, I was super nervous. It was 8PM, had a flight the next day and it couldn’t wait. And my urgent care had sent the prescription to the wrong address and I was not very optimistic. But I was thoroughly impressed by the care and patience of the pharmacy staff. 100% would recommend.
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March 2024 by June Lee
Go figure!!!! After reading a few of the reviews from this location about the PHARMACY, I shouldn’t be surprised.
Just like any customer… I was standing in line with 4+ customers ahead of me. When called next and I walked up. I informed what I needed and gave all the information requested. To the old rude, condensing, miserable lady. Before you judge someone, take a look in the mirror. The way you talk to people is very unprofessional and disrespectful. You don’t like your job or don’t like to deal with people… then stay home!!!
I’m not your child, sister or even your friend. I am a paying customer. Treat people the way you want to be treated you old lady! I would NEVER recommend this location for anyone to go get anything. It’s a shame I still have to give it one star.
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March 2024 by Faizan Ahmed
Lamin was super rude - i went at night time - using the photo kiosk and he refused to listen to me or even try to help me. his answer was “no pictures at night” and kept talking over me
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February 2024 by Jose A. Ayala
It is a very good place according to my experience so far I have not had any problems and I do recommend it to everyone
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January 2024 by Alyssa E.
Every time I've been to the CVS pharmacy it's been great. However, I did call this evening because there was an elderly man with a limp who was trying to find a CVS that was open so he could get his medication. Half the time unfortunately when CVS says on their website, they're 24 hours they are not, so I sent this poor man over there. I decided to call and verify. After fighting through the automated system, and then being on hold, somebody finally picked up at the pharmacy, and I was extremely cheerful and asked what their hours were and I was just completely hung up on. At least tell me they're online or put me on hold or something please. Does not give off the feeling that as a potential customer I was even heard. I'm sure whoever it was might've been just having an off day or very busy but I hope this doesn't become a repeat performance.
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December 2023 by cool beans
the front store manager here is very rude, he is incredibly rude. terrible customer service.
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December 2023 by riddha basu
STAY AWAY FROM THIS LOCATION. Extremely poor service for vaccines and shots! Waited for 30 minutes and no one bothered to give me vaccine even after checking multiple times from the pharmacist.
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October 2023 by Mili Mart
The senior Asian cashier doesn’t have emphaty.
