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July 2024 by Breion Rose
I'm a new construction builder in the local area. I've spent over 20k this month alone in the Danville Store. I just placed an order in the Lowe's Suffolk store for over 25k for cabinets and countertops and that has been a nightmare. I recently recieved a damage stove from Lowe's that was damaged on delivery. I was told by the store manager Lee in Danville that because it was purchased on my American Expeess card and not my Lowe's card, I had 48 hrs instead of 30 days to return. I find this to be very unfair and I will be taking my business elsewhere. I can be forgiving as a customer on your customer service negligence, but as a business customer, I can't recieve any grace.
Thank you from a former loyal customer.
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July 2024 by jim filkins
Most worked walk the other way when your looking for help! Key word looking!
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June 2024 by Dump Truck
Got what I need to finish my job
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June 2024 by Ronnie Blalock
Good service.
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June 2024 by Kyla Hughes
One of my favorite stores!!!!
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May 2024 by robert drucis
Just purchased a mower from them. Free delivery to my home. Completely assembled.
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May 2024 by Bernard
Worst lowes ever
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May 2024 by Christina Church
Friendly staff. Every thing was easily accessible.
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May 2024 by Josh Wade
I think more needs to be done to keep people out of the loading zone that aren't loading. There's a truck that's been sitting here for 30 minutes and causing people not to be able to load their stuff up.
Just hope you don't end up dealing with Jan or Shirlita. Very lazy and rude.
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May 2024 by Tom
Tried to buy a washer and dryer today that was on clearance. I was told that it couldn't be delivered. I had to take them with me. I guess if you don't own a pick-up, don't shop here. I offered to pay a delivery fee but that wasn't an option. I guess I will be at Home Depot tomorrow and cancelling the Lowe's pro account I just opened for my business.
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May 2024 by Alex Fernandez
Great selection of plants and home improvement supplies.
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May 2024 by Lee Bray
Service was nice,quick too
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May 2024 by elizabeth bailey
Customer service reps made my exchange great and was do very nice
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April 2024 by TSK3500000
It's Lowes, they got wood
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April 2024 by david kepley
Everyone was very helpful! Highly recommend!
