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December 2023 by Lani Putt
Was seen by Acel today. He is very knowledgeable. I felt very comfortable in his care. I would recommend Dr Wright and all the professionals on his team. I've had all good experiences with Dr Wright and his team.
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December 2023 by SC Anderson
Dr. Wright is fantastic. So personable and attentive. He performed both of my successful knee replacements. The office staff is very helpful also.
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December 2023 by Donald Wittenauer
Dr. Wright is very professional and patient orientated. He listens and answers questions. The PAs are great. His staff is great. Always friendly and happy. Facilities are always clean. I like the online check-in. I always get emails and text messages about upcoming appointments.I highly recommend.
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December 2023 by Dawn Rios
Very professional, courteous and patient staff. All questions and concerns are always answered. Strongly recommend using this facility for your orthopedic and physical therapy needs. My PA, Acel was quite professional, nice and explained everything pertaining to my care.
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November 2023 by Audrey Ross
I had a great experience with the front-in staff. I can't say the same for some other facilities. Dr. Brown and his assistant were and are top notch. Dr. Brown will present the findings of his examination and talk to you as if he were treating one of his peers. He will give you enough information concerning your issue so that you will be able to make a proper decision. He does not force or try scare tactics on you. His assistant is very helpful and professional. She never acts like you are a bother to her. Thank you Dr. Brown and Ms. Assistant (sorry I can't remember your name).
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November 2023 by Timothy Duchaine
I was referred here by the VA, and the experience has been fantastic. My back is not perfect, but SMOC is doing everything to help me. Everyone is friendly and courteous and doc Guinand was thorough. He worked with me to develop a care plan to get my back in working order. Hopefully I don’t need them much more, but if I do, I know I’ll get great care.
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November 2023 by Jade Lomax
First time here due to a car accident and absolutely loved it! My doctor (Dr. Guinand) was very thorough and helpful, he listened to all my concerns and gave great feedback and treatment plan. He also has a great sense of humor too. The whole staff was very friendly and helpful as well. However is slightly difficult to get someone on the phone to schedule an appointment. I had to call a few times just to speak with an actual scheduler at the office.
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November 2023 by Sheryl Wingo
I've seen several doctors from SMOC over the years and most of them are very good. Dr. Wright did an excellent job of replacing my left hip and addressing the more complex problem he discovered when he opened me up. He and Jennifer, are straight forward, good at their jobs. They're not arrogant and all knowing or all talk and no substance. Dr. Wright doesn't talk down to me and he listens and considers my input. He's not in a hurry and explains things and answers all questions. I trust him now.
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August 2023 by Michael Sanders
The Dr took his time and explained everything in detail. I never felt rushed and his bedside manner was 6 stars. He and his staff listened to me with a smile even though I rambled on about my back for several minutes. He gave me his diagnosis and put me in the direction he thinks is best. Hopefully everything works out, as today is the day I had my appointment. Whoever is reading this good luck with your decision, I was happy with mine so far.
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August 2023 by T
Friendly customer service from check in to check out.Dr. Brown always has a calm manner, listens to the patient & his explanations are understandable. Dr. Brown's staff mirror his client friendly approach, as all SMOC staff I have encountered thus far.Their on-line patient portal is also easier to use than some other medical practices. Overall positive experiences with SMOC.
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August 2023 by Shari Spors
Not only did I get good news, so far, but he spent a fair amount of time with me. Explained details well and everyone I had contact with was lovely. Wait times weren't bad either.
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August 2023 by Christine Taylor
I’ll be gracious in offering them 1 star, solely off the fact their building is appealing and clean. Beyond that,,I’d be skeptical seeing the physicians, NP, medical assistants. I should have known better to go back after the treatment I received a year or two ago. At that time I had been referred for my feet. When I had my visit the Dr did one thing, told me to turn my back to him and walk to the door. Then said we were finished. I was referred here because the Orthopedic I had been seeing at a different facility moved. So I know positively that I had multiple diagnosis for my feet. The Orthopedic Dr here literally did not have me take off my shoes, did not do any form of examination. He dismissed me and sent me to one of their Spine Dr’s whom just put me in physical therapy for my back. Really?? The head physical therapist even said physical therapy was not helping. This year I fractured my T8 vertebrae. I was once again seen by a different Physician whom seen me one time only. I had no idea he had discharged me as a patient as soon as he sent a referral to an Interventional radiologist to have him do a kyphoplasty. Two days prior to this procedure I had an extremely bad fall. I went there for help and was sent away by his Medical Assistant saying I had been discharged. This fracture happened in April of this year, I could not be cleared for the procedure because when I went to the ER for the fall I was diagnosed with pneumonia. So I am under the care of no one at all, was never cleared for procedure, seems like that had to of been relayed back to the Dr who made the referral but NO. These reasons are why I say beware of your care and definitely understand your rights. I listed none of the Dr’s names here because I wrote it for any patient that is on the list to be seen and for the new patients. Please know the Dr’s will not rectify the problem nor the office manager, so that’s a total waste of time.
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August 2023 by John Teller
I’ve seen Dr Goss on numerous occasions. I’ve had several surgeries with an 11 level fusion. I still have considerable pain in my upper and lower back that Dr Goss has been able to alleviate to a great extent with targeted injections in around the hardware and fusion. He’s very attentive and listens to your complaints and quickly devises a plan to help. He’s a no nonsense Dr who takes his profession very seriously. He has a great bed side manner and wants nothing more than to help. Highly recommended, especially for complex spinal issues!
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August 2023 by Sybille Kassis
I consider myself very lucky to be a patient of Dr Wright. He always takes time to make sure that all my questions and concerns are addressedHe is a wonderful doctor and surgeon.
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July 2023 by Meredith Williams
We have used this facility a few times. While the surgeons do a good job, the staff are not able to manage patient care effectively. The office manager Jess was complacent about lack of availability to the practice and the surgery scheduler Jamie was down right rude.I watched my Aunt and my mother deal with horrible complications after their surgeries here because of a lack of follow up. Life threatening!I’m hoping by posting this that the providers will actually do something about the 9 minute wait time on the phone to get to the front desk. The call center said they could only FAX the doctor a message.It is ancient technology at this practice.
