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April 2024 by Ivan
These my people always get me what I need
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March 2024 by Craig Reynolds
I ordered 4 Golf cart batteries on line. I called NAPA ( Bearmon & Johnson Inc.) to see when I could pick the batteries up. The Salesperson explained he had to get two of the batteries from another NAPA dealer and hopefully, they would have them the next day. I called the following day and the NAPA employee stated they had received my batteries but he was hesitant to sell them to me because of the late manufactuer date of the batteries. He offered to get more recent manufactured batteries for me but may take up to a week to get them. I received a call back from the NAPA representative the very next day and they had my batteries and they were manufactured the very same month I was purchasing them.
I hate to say but it is not often these days that you get superior service from many businesses but the service I received at NAPA ( Beamon& Johnson) was TOP OF THE LINE! Not only did they ensure that I received the best batteries possible but they also unloaded the old batteries from the back of my truck and loaded the new batteries, (which are extremely heavy), in my truck. I highly recommend anyone who is in the market for vehicle/automotive parts to stop by NAPA(Beamon&Johnson) near S.Military Highway in Norfolk Va.. You won’t be disappointed. They strive to give you superior service because they actually get it. You are a valued customer.
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January 2024 by jerrid mutter
Been here a few times. Parking lot needs some work and they haven't had what I was looking for both times I went there.
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January 2024 by Timothy Sheehan
They helped me find a part I was looking for all day within 5 minutes at a nearby dealership, and helped me find the best price possible
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December 2023 by Big REDD
No problems ,professional people.
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November 2023 by Stephen D
This is where I usually go to get my parts. Had an emergency as my battery was dead in the vehicle I'm driving. I went there with my kids in tow to get a new one and forgot my tools at home. Usually someone there lends me a tool or two to fix whatever I needed to. Not sure if the policy changed but the guy wasn't willing to help me out aside from just purchasing a battery. Needless to say I left and went to AutoZone on Battlefield and I fixed my vehicle on the spot. With their tools. Morale of the story? Customers, don't forget your tools. NAPA workers, if you want to keep your customers, help them out. They lost a sale that day and maybe a customer for a guy who didn't want to help a guy out. Overall though aside from that one bad apple, I'd come back for the other associates there because they bend over backwards to get you what you need.
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November 2023 by Paul Underwood
My Experience at this location is the staff are very helpful and parts are always on point and correct
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October 2023 by todd gatien
had what i needed at a good orice freindly staff
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September 2023 by DeWitte Wilson
Great help always and the parts I need right away.
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August 2023 by Patrigous R
Great people
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July 2023 by Niecey Wideman
Thank you Jason for being kind and going above and beyond!
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July 2023 by Brian Bass
Very helpful and knowledgeable!!!
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July 2023 by Kerry Williams
Outstanding service
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July 2023 by Charlotte Chenette
Had what I needed and on sale.
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July 2023 by douglas lilley
Great staff .
