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September 2023 by Greg Smoot
Nobody wants to have one of these installed, but if you have to, go see David. Very thorough, no issues, explains things very well and is always right on schedule.
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July 2023 by Heather Haislip
Dave the technician has been very helpful with the process from start to finish.always answers contact number for questions and appts. If you are in the process of deciding which company to use for installation use Smart Start in Cville!!Professional
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May 2023 by Michael Oley
While this dui process bas been difficult, David, my Smart Start technician, made interlock process very easy. I commute more than a hour and half for work and David was very flexible with adjusting my schedule on days I didn't work. The install and removal was completed expeditiously. Any questions I presented were promptly answered and I truly appreciate his help and guidance throughout the process. While I do not recommend obtaining a dui, I do recommend selecting David at the Charllotesville Smart Start to be your technician. David you're the man and thanks for all the help.
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April 2023 by Richard Hildebrand
Had an a three week out appointment for 8 am. It's 12:45 and I'm still here. This appointment was for just a calibration!!! There were three other cars worked on before and during MY appointment. This is 100% unacceptable!!!!
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April 2023 by Laurie Shelton
David has been fantastic and informative through this whole process
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April 2023 by Christopher Krebs
David at Smart Start Charlottesville has been a great person and very understanding individual over the past couple of months I have seen him. David is always available when needed and all of my appointments were quick and easy. I hope to never be back in this shop but if you have to come David will take great care of you.
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April 2023 by Adesh Chhetri
Very helpful and all of my appointments over a year was on time
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January 2023 by Teri Faulkner
Excellent service! Explained everything very well. Super friendly!
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November 2022 by Ashton Gentry
David was super helpful throughout the entire process! Very nice guy, highly recommend!
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May 2022 by Jacob Lemmon
I am very satisfied in my experience with Dave over the past several months. He is always in the shop during operation hours, and has always picked up the phone when needed. I appreciate having such direct contact with him, and am grateful for choosing him. He has made a poor experience very manageable.
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March 2022 by jeff rasnake
Hey Smartstart Charlottesville, Thanks for everything!, DUI's are tough but you made it seem painless to get me through it. If there ever comes a time that you have to get an interlock installed choose David at smartstart. Thanks.
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January 2022 by Geoff Hogan
If you ever need a interlock system go see David Dickenson at smart start. He is a great technician and will look out for you when you can.
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January 2022 by Justin Matijasic
Least painful experience possible, especially compared to what I've heard from people's experience at alternatives such as Drager. The technician Dave is definitely legit and it was nice not having to worry about my new car getting screwed up throughout the process. No hiccups. Highly recommend.
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January 2022 by B Z
Great customer service! Answered Everything I needed to know. Accomated my services, coming from a different state. Helpful and caring of how to use the equipment. Highly recommend this place! Thanks again!
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January 2022 by Tyler Sparks
Good, time-efficient service. Cooperative scheduling. This shop makes this process as painless as possible
